10.0 - 14.0 years

0 Lacs

karnataka

On-site

You will be joining Oracle NetSuite's Professional Services team as a Practice Manager, playing a vital role in managing and developing the Project Management and Consulting community. Your responsibilities will include overseeing project delivery, managing delivery risks, ensuring compliance standards, and driving customer success. Your performance will be measured based on team targets, improvements, project risks, revenues, and customer achievements. As the Practice Manager, you will lead a team of resources, manage resource planning and staffing for various service engagements, and maximize billable utilization. You will serve as an escalation point for services, engagements, and people performance, as well as contribute to internal practice development efforts by training and mentoring new and experienced resources. Your key responsibilities will include ensuring team billable utilization targets are met, achieving quarterly revenue targets, collaborating with Account and Client Management teams, and maintaining high-quality standards in project delivery. You will also be responsible for managing executive-level customer relationships, overseeing NetSuite implementations, handling project staffing and resource scheduling, and contributing to the company's focus on verticalization. Additionally, you will be involved in hiring, training, and managing a team of resources, providing coaching and mentoring for career development, building team expertise in project delivery, and handling day-to-day administrative tasks. You will also be responsible for deploying practice expertise in presales activities, supporting project delivery projects, managing the performance of the Practice Team, and recruiting, coaching, and developing professional Consultants and Project Manager/Consultants. Moreover, you will work closely with NetSuite Global Solution & Innovation function, stay updated on new developments and products, create and promote a portfolio of Professional Consulting Services, and collaborate with Resourcing and Demand to influence resource allocation. Your role will also involve working with the Engagement team and Sales Organization to balance customer needs and the Practice's ability to deliver consulting services. In addition to your core responsibilities, you will be accountable for setting objectives, reviewing the performance of Project Manager/Consultants, managing scope and expectations for projects, allocating a training budget, generating practice forecast data, and complying with Oracle's HR policies and procedures. This position requires 10-12+ years of experience in systems applications consulting, proven Professional Services Delivery leadership, strong retail and/or wholesale distribution vertical application solution experience, and exceptional communication skills. Experience in change management, business process mapping, services sales, and consulting in a SaaS environment is beneficial. Previous experience with enterprise application solutions such as NetSuite, Oracle, SAP, PeopleSoft, JD Edwards, or Dynamics is a plus. Please note that this is a night shift job from 6 PM to 3 AM IST.,

Posted 3 days ago

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Practice Manager Oracle

10.0 - 14.0 years

0 Lacs

karnataka

On-site

You will be joining Oracle NetSuite, where the belief in the permanence of cloud technology is shared by over 20,000 customers. The company advocates for businesses to operate without the burden of traditional data centers and costly staff. NetSuite aims to make businesses lean, efficient, and agile by offering a cloud-based, unified system that drives unprecedented capabilities for business growth. Established in 1998 as a pioneer in cloud ERP, Oracle NetSuite's global business unit has revolutionized customer operations, eliminating the high costs and inefficiencies associated with on-premise systems. Working at Oracle NetSuite requires dedication and smart work. The company values fierce competitors and fearless trailblazers who are willing to take action and celebrate success. The role of Practice Manager within the NetSuite GBU Professional Services team is crucial. As a Practice Manager, you will be responsible for managing and nurturing the Project Management and Consulting community, overseeing delivery risks, and ensuring compliance with delivery methodologies and standards. Your success will be measured by team performance, improvements, effective risk management, revenue generation, and customer satisfaction. Key Responsibilities: - Ensure team meets billable utilization targets - Achieve quarterly PS revenue targets - Collaborate with Account and Client Management teams to drive user adoption of NetSuite - Manage executive-level customer relationships and oversee NetSuite implementation - Lead project staffing and resource scheduling on consulting engagements - Train, mentor, and manage a team of resources - Provide coaching and mentorship for resources" career development - Manage day-to-day administrative tasks - Support presales activities and solution delivery projects - Analyze demand for Practice skills and ensure appropriate resource availability - Promote Professional Consulting Services portfolio and global offerings - Work with Resourcing and Demand to allocate practice resources effectively - Set objectives, review performance, and develop Project Manager/Consultants - Define project scopes, expectations, and financial plans - Manage recruitment, attrition, and training budget for the Practice - Operate in accordance with Oracle's HR policies and procedures Preferred Qualifications: - 10-12+ years of systems applications consulting experience - Proven leadership in Professional Services Delivery with revenue responsibility and staff management - Strong Retail and/or Wholesale Distribution vertical application solution experience - Ability to translate customer business requirements into software solutions - Account Management and business development skills - Exceptional communication and client management abilities - Experience in Change Management and Business Process Mapping - Previous services sales experience, preferably at the C level - Consulting and management experience in a SaaS environment is advantageous This is a night shift role from 6 PM to 3 AM IST.,

Posted 6 days ago

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