About Us WE’RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What’s Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to join our ambitious bunch. We hope you’ll indulge us as we toot our own horn a little. We got off to a fast start and have already been funded with some of the most amazing D2C disruptors in the country. As you can imagine we need more rock stars to help us continue the pace as we have high hopes for our future. Website : www.whatsupwellness.in Instagram : @whatsupwellness.in We at What's Up Wellness are looking for an enthusiastic individual to join our growing team as a Customer Support Executive who will consistently achieve elevated levels of customer satisfaction and excel in assuming complete accountability for ensuring our customers' delight. Responsibilities. Respond to customer queries in a timely and accurate way, via phone, email, chat. Monitor customer complaints on social media and reach out to provide assistance. Proficiency in using CRM software. Ability to multi-task and prioritize tasks effectively. Connecting with customers on calls as and when required. Experience 1-2 years experience as a Customer Support Specialist or similar CS role Familiarity with Ecommerce industry is a plus. Strong communication skills, including active listening and clear articulation. Ability to solve problems, alleviate conflicts, and escalate tactfully. Ability to multitask, manage time, and prioritize. Ability to work individually and as a team member. Handled 150 connected calls (AHT 50 sec) in a day. Work from office Location - Sohna Road, Gurgaon, sector 47 Shift - 10:00 AM to 7:00 PM 5.5 Days Working , Monday fixed Off ( Split week off) Drop in your resume at deepali@whatsupwellness.in Show more Show less

About Us: What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to-consume gummy supplements. Ranked #2 by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible! We are looking for an Assistant Marketplace Manager to support our online marketplace operations, optimize listings, coordinate with partners, and drive growth across platforms. Roles & Responsibilities Develop and implement strategic plans for marketplace selling, covering listing optimization, product promotions, customer service, and vendor management. Monitor and manage product listings across multiple marketplaces to ensure accuracy and consistency, and build scalable systems for efficient management. Analyze marketplace data, track sales trends, and assess competitive pricing to drive informed decisions and enhance sales performance. Oversee customer reviews and ensure prompt resolution of issues to maintain high levels of customer satisfaction. Stay updated on marketplace policies and ensure full compliance with platform requirements. Execute SEO and advertising strategies/ performance marketing on marketplace platforms to improve product visibility and rankings. Collaborate with the marketing team on product content creation and promotional campaigns. Requirements Minimum 2 year of experience managing online marketplaces for a D2C brand. Prior experience in the Health & Wellness sector is a strong advantage. Proficiency in platforms such as Amazon, Flipkart, and other marketplace tools. Solid understanding of SEO and ability to interpret and act on data analytics. Excellent communication and customer service capabilities. Eagerness to learn, take initiative, and grow with the company. Strong problem-solving abilities and a proactive mindset. Why Join Us? Be part of India’s fastest-growing D2C brand in wellness 🚀 Work in a dynamic, fast-paced environment with a young, passionate team Ownership & growth opportunities Competitive salary + perks in a high-impact role 💼 Shape the future of innovative health & wellness products Show more Show less

About Us WE’RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What’s Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to join our ambitious bunch. We hope you’ll indulge us as we toot our own horn a little. We got off to a fast start and have already been funded with some of the most amazing D2C disruptors in the country. As you can imagine we need more rock stars to help us continue the pace as we have high hopes for our future. Website : www.whatsupwellness.in Instagram : @whatsupwellness.in You will work directly with the Growth & Marketplaces team to develop visual assets in accordance with brand requirements, laying the groundwork for our brand's expansion. Someone who can also bring ideas to the table. You should have 1+ years of professional working experience, preferably in a D2C brand. Hands-on experience with Adobe Illustrator and Photoshop skills and familiarity with tools like After Effects and Premiere Pro. Have a portfolio showcasing these design skills with recent work in it. Proficiency with a variety of formats, including 2D statics, GIFs, videos etc. Sensibility for beautiful typography, design systems, and minimalism with attention to details at the forefront. Knowledge of current design trends in D2C brand and marketing. Good time management and ability to multitask and collaborate across teams. You are expected to Create visual assets like banners, product images, gifs, emailers, and creatives for multiple retention campaigns that should be consistent with the brand language. Drive collaboration with the growth and editorial teams to design creatives for retention and acquisition platforms such as WhatsApp, Google Ads, BMS, etc. Conceptualize new ideas for such online campaigns and promotions. Manage multiple design projects simultaneously and meet their respective deadlines. Work closely with internal teams to help deliver respective creatives at pace and optimum quality. If you are passionate about joining our growing team and creating a space that will help billions of people's lives in India, then this role is for you!

What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to-consume gummy supplements. Ranked #2 by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible! Responsibilities : Identify, evaluate, and engage influencers across relevant platforms. Build and nurture relationships with both existing and new influencers. Secure partnerships via barter or paid collaborations, handling negotiations and formal agreements. Actively track and respond to DMs on our brand page to identify potential barter collabs. Connect with loyal/repeat customers to gather authentic brand testimonials. Maintain a well-organized database of all influencers and ongoing collaborations. Serve as the main point of contact for influencers—resolving queries, managing budgets, and ensuring smooth campaign execution. Stay up to date with influencer trends, platforms, and emerging content creators. Define performance metrics, assess campaign success, and adapt strategies accordingly. Research industry trends, competitors, and audience behaviors to improve influencer outreach and effectiveness. Participate in relevant events to grow the network and support business goals. Requirements: • 0–2 years of experience in influencer or digital marketing. • Strong understanding of influencer dynamics across social media platforms. • Excellent communication, negotiation, and relationship-building skills. • Analytical and data-driven decision-making ability. • Creative problem-solver with a pulse on industry trends. • Familiarity with influencer marketing tools and disclosure guidelines.

What’s Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to join our ambitious bunch. We hope you’ll indulge us as we toot our own horn a little. We got off to a fast start and have already been funded with some of the most amazing D2C disruptors in the country. As you can imagine we need more rock stars to help us continue the pace as we have high hopes for our future. Website : www.whatsupwellness.in Instagram : @whatsupwellness.in Responsibilities: Oversee and enhance the email marketing strategy, encompassing campaigns, funnels, SMS, WhatsApp, and other channels. Utilize audience segmentation based on specified characteristics and select appropriate communication forms to deliver an optimal customer experience. Manage and optimize customer retention and experience programs, including Loyalty and Referral initiatives. Collaborate with copywriters and designers to implement and execute new projects effectively. Conduct continuous A/B testing to refine and improve campaign performance. Attain monthly and yearly revenue targets through strategic marketing efforts. Constantly optimize relevant metrics, identifying opportunities for growth and innovation. Ensure compliance with legal regulations, including copyright, data protection, and marketing laws. Develop and manage a content calendar for engagement purposes. Maintain day-to-day reports on campaigns and analyze their performance. Engage with customers to gather data insights into their behavioral patterns. Collaborate with the design and content teams to fulfill the design and content requirements of campaigns. Requirements: Proficient in direct response copywriting. 1+ years of experience in the field. Ability to interpret retention data effectively. Strong multitasking skills with a commitment to meeting deadlines. Proficient in maintaining reports and analyzing data. Proactive approach and ability to take initiative in a dynamic environment.

You will be responsible for processing orders and coordinating with the warehouse for order fulfillment. Additionally, you will be managing logistics and coordinating with courier partners. You will also play a key role in managing inventory and ensuring stock availability. Furthermore, you will be generating MIS reports related to logistics, inventory, orders, and other operations. Your tasks will also include processing B2B orders and coordinating with logistics. Moreover, you will be interacting with customers and addressing their queries and concerns related to logistics. The company you will be working with, What's Up Wellness, is a new-age brand launched in 2021 with the aim of making wellness fun and simple. Their first product, What's Up beauty gummies, are chewable supplements for healthy hair, skin & nails. The brand is headquartered in Sohna Road, Gurgaon.,

As a part of the team at Whats Up Wellness, you will play a crucial role in revolutionizing the health & wellness industry through our range of premium gummy supplements. Inc42 has recognized us as the second-fastest-growing D2C brand in India, reinforcing our dedication to providing holistic wellness experiences. Your contribution will be instrumental in our mission to bring a sense of enjoyment and accessibility to the world of wellness. Your responsibilities will include identifying, evaluating, and engaging influencers across various platforms, as well as establishing and nurturing relationships with both existing and new influencers. You will be responsible for securing partnerships through barter or paid collaborations, managing negotiations, and formal agreements. Monitoring and responding to direct messages on our brand page to identify potential collaborations will be a key aspect of your role. Additionally, you will connect with loyal customers to gather authentic brand testimonials and maintain a well-organized database of influencers and collaborations. Serving as the primary point of contact for influencers, you will handle queries, manage budgets, and ensure the successful execution of campaigns. Staying abreast of influencer trends, emerging content creators, and platforms will also be essential. Defining performance metrics, evaluating campaign success, and adjusting strategies accordingly will be part of your routine tasks. Conducting research on industry trends, competitor activities, and audience behaviors to enhance influencer outreach and effectiveness will be crucial. Your participation in relevant events to expand the network and support business objectives will be highly valued. To be successful in this role, you should have a minimum of 2 years of experience in influencer or digital marketing. A strong grasp of influencer dynamics across social media platforms is essential, along with outstanding communication, negotiation, and relationship-building skills. Your ability to make data-driven decisions, creativity in problem-solving, and awareness of industry trends will set you apart. Familiarity with influencer marketing tools and disclosure guidelines will be beneficial for this position. If you are passionate about wellness, influencer marketing, and making a positive impact, we invite you to join us in this exciting journey of transforming the health & wellness landscape.,