We're Hiring: Technical Customer Support – Vivint Process (Voice + Chat)

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

📍 Location:

🏢 Company:

📞 Process:

💼 Role:

Eligibility Criteria:

  • Must have a

    technical background

    (domestic or international).
  • International customer service experience

    required.
  • Strong

    troubleshooting knowledge

    and ability to follow standard procedures.
  • Excellent

    English communication skills

    (B2–C1 level).
  • Undergraduates and graduates

    both eligible.
💰

Compensation & Benefits:

  • CTC:

    Up to ₹31,000
  • Cabs:

    Both-side cab facility (within 20 KM from office)
  • Shifts:

    Rotational shifts & rotational week off
  • Work Days:

    5 days a week
📝

Interview Rounds:

  • HR Round
  • Operations Round
  • Versant Test
  • 🕐 Batch:

    Immediate joining

Screening FAQs You Should Know:

  • Understanding of key KPIs:

    D-SAT, C-SAT

  • Familiarity with

    technical support job roles & responsibilities

  • Knowledge of

    standard troubleshooting steps

  • Readiness for

    night shifts

  • Clear expectations around

    leave planning

If you’re tech-savvy, customer-focused, and ready to join a dynamic team immediately — this is your chance! Fill in the Google Form

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