WALK-IN: Senior Associate/ Lead Associate- Collections, Cash App

WNS Holdings

2 - 6 years

3 - 6 Lacs

pune

Posted:8 hours ago| Platform:

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Skills Required

b2b collection collections cash applications order to cash dispute management cash apps otc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Manage
end-to-end B2B collections
for US clients/accounts.
Monitor and follow up on
outstanding invoices
, ensuring timely collection and resolution of overdue payments.
Perform
cash application
activities including matching incoming payments with invoices in
SAP
.
Investigate and resolve
payment discrepancies
, short payments, and
disputes
in coordination with internal teams and clients.
Conduct
account reconciliation
to ensure accuracy and completeness of client accounts.
Collaborate closely with sales, customer service, and finance teams to facilitate dispute resolution and account clearing.
Generate and analyze
aging reports
, and track collection KPIs.
Maintain accurate records of customer communication and collection activities.

Preferred candidate profile

2-6 years of experience in
B2B collections
,
cash application
, and
dispute management
.
Strong knowledge of
SAP ERP
for cash application and reconciliation processes.
Familiarity with
US accounting standards
and
collections practices
.
Excellent communication skills (written and verbal).
Analytical mindset with attention to detail and problem-solving ability.
Ability to work in
US shift timings
.

Immediate joiners or those with a
notice period of 30 days or less
.
Prior experience in
shared services
,
global finance operations
, or a
multinational environment
is a plus.
Proven track record of improving DSO and reducing overdue aging.

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