Walk-in-Interview _ HDFC_ Bank_ Virtual Care Customer Care

0 - 3 years

0 - 1 Lacs

Kolkata

Posted:5 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Name :walk-in interview Officer Customer Care (OCC)

Location : Rajarhat

HDFC Bank, Candor TechSpace, 3rd Floor, C2 (Phone Banking), Gate Number 1, DH Block (New Town), Block-1, Action Area I, Chakpachuria, New Town, West Bengal - 700135.

Please carry updated resume and passport sized photo, Government Photo ID

Department : Virtual Care

Direct Payroll

Contuct Number-

Interview date -16-1-2026

Job Purpose:

Customer Interaction & Query/Complaints Management- Job Role includes, handling of inbound calls received from

Call Quality: •Deliver service quality in order to achieve Quality benchmarks defined from time to time. • First Call Resolution 90%( for non-Complaints related calls) • Achieve defined Call Quality scores. • Achieve defined KAT Scores • Achieve defined E-process Scores

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Hdfc Bank logo
Hdfc Bank

Banking

Mumbai Maharashtra

RecommendedJobs for You