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Walk-In Drive For Customer Support - International Voice Process@Uppal

Walk-In Drive For Customer Support - International Voice Process@Uppal

Concentrix Catalyst

0 years

|

1 - 2 Lacs

Posted:3 hours ago| Platform:

Apply

Skills Required

voice process communication skills international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Trainee Customer Service Representative(International Voice Process).

Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Follow communication procedures, guidelines and policies.
Strong call taking skills with active listening.
Ability to multi-task, prioritize, and manage time effectively.
Ability to interpret data, perform analysis and suggest solutions for smooth functionality.
Managing customer escalations effectively and escalating if needed.
Perform tasks assigned by a supervisor

Minimum Qualification:

Graduate (any stream).
Excellent written and verbal communication skills.
Flexible with Night shift.

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