Walk-in Drive !! Customer Service & Cashier-Guwahati-29th Nov' 25

Greetings from IndusInd Bank!!!

We are hiring for Customer Service Manager and Cashier for Guwahati

Details of Walk-In Drive are mentioned Below

Date- 29th Nov' 25 , Saturday

Venue- IndusInd Bank Limited, Regional Office, 2nd Floor, Bhangagarh, G S Road, Guwahati 781 005 (Above BATA Showroom: Near Bhangagarh flyover)

Timing- 11:00 AM to 4:00 PM

Objectives of this role

• Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
• Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed.

Responsibilities

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, and opening and closing of accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
• Track, record, report, and store transactional information and special requests.
• Provide a high level of customer service.
• Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
• Looking after client servicing at the branch lobby
• Checking KYC documents on new client Account opening forms.
• Onboarding of new acquired clients through welcome call and audit on sales process.
• Managing TAT for all service & operational transactions
• Activation of clients on net banking and other non-branch channels.
• Business lead generation and passing to relevant sales channel.
• Managing overall client satisfaction score card for the branch.
• Authorization & audit checks for all operation transactions

Required skills and qualifications

• Any Graduate with prior cash handling experience
• Excellent communication, customer-service, and time-management skills
• Strong dedication to accuracy and efficiency

• Age- Upto 30 Max

Contact Person - Ajay Pal Singh & Jonali Deka

chiranjit.chakravarti@indusind.com