Welcome the customer by greeting them: ⮚ Greet every customer: Good Morning/ Afternoon/ Evening ⮚ (as per the time) ⮚ Be a guide to them, by directing them to the desired sections ⮚ Direct customers to cash counter in case of: Exchange/ Lost & Found items Make a happy ending to customer’s shopping experience by: ⮚ Cash Counter Queue Management ● Take Feedback while customers are waiting in queue for billing ● If any kid is making noise in queue at cash counter, try to entertain the kid Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹11,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
Welcome the customer by greeting them: ⮚ Greet every customer: Good Morning/ Afternoon/ Evening ⮚ (as per the time) ⮚ Be a guide to them, by directing them to the desired sections ⮚ Direct customers to cash counter in case of: Exchange/ Lost & Found items Make a happy ending to customer’s shopping experience by: ⮚ Cash Counter Queue Management ● Take Feedback while customers are waiting in queue for billing ● If any kid is making noise in queue at cash counter, try to entertain the kid Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹11,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
A. Customer Service: B. BILLING PROCEDURE: C. CASH COUNTER POLICIES: D. CHECKLISTS & REPORTS Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person
1. Cash Handling 2. Customer service 3. Checklist maintain 4. Register Maintain 5. Customer Exchange Job Types: Full-time, Permanent, Fresher, Internship Contract length: 12 months Pay: ₹9,000.00 - ₹11,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person
1. CLEANLINESS 2. INVENTORY CHECK 3. DISCIPLINE 4. SALES 5.CUSTOMER SERVICE Job Types: Full-time, Part-time, Permanent, Fresher, Internship Contract length: 12 months Pay: ₹9,500.00 - ₹15,000.00 per month Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9112105113
CUSTOMER SERVICE GROOMING DISCIPLINE PRODUCT DISPLAY CLEANLINESS Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹16,491.34 per month Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
1) Maintain daily financial transactions using tally ERP. 2) Ensure accurate and timely entry of data into the system 3) generate financial reports and summaries for management review. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,409.47 per month Work Location: In person
CUSTOMER SERVICE GROOMING DISCIPLINE PRODUCT DISPLAY CLEANLINESS Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹16,491.34 per month Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
1) Maintain daily financial transactions using tally ERP. 2) Ensure accurate and timely entry of data into the system 3) generate financial reports and summaries for management review. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,409.47 per month Work Location: In person
1-Welcome the customer 2-CUSTOMER ENTRY 3-CUSTOMER EXIT 4-Greet the customer during exit: “Thank You & Visit Again 5-Help customers Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9112105113
1-Welcome the customer 2-CUSTOMER ENTRY 3-CUSTOMER EXIT 4-Greet the customer during exit: “Thank You & Visit Again 5-Help customers Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9112105113
Role Overview: As a Cashier at this company, your role will involve daily cash handling, providing excellent customer service, and maintaining registers. You will be responsible for following billing procedures, adhering to cash counter policies, and completing checklists and reports accurately. Key Responsibilities: - Handle daily cash transactions - Provide exceptional customer service - Maintain and balance registers - Follow billing procedures diligently - Adhere to cash counter policies - Complete checklists and reports in a timely manner Qualifications Required: - Prior experience in cash handling is preferred - Strong attention to detail - Good communication skills - Ability to work efficiently in a fast-paced environment Please note that this is a full-time, permanent position suitable for freshers as well. The role includes day shifts with performance bonuses and yearly bonuses. The work location is in person.,
JOB DESCRIPTION: A. CLEANLINESS 1) Responsible for Store Cleanliness (done by HK, Monitored by SM) ● Store floor and shelves must be clean. ● Dusting of products to be done daily. ● Follow Deep Cleaning as per schedule. B. INVENTORY Responsible for following inventory processes at store: 1) Inward-Outward ● Defined process for stock Inward & Outward followed 2) Stock opening ● Stock opening should be started by 11:00am at the latest ● Boxes must not accumulate on floor 3) Stock Return ● As per the list, remove inventory from the shelves and pack them, to be sent back to warehouse. 4) Global Count ● Global count to be done every week, as per schedule 5) Asset Management ● In case any equipment’s are not working (E.g.: light, camera, computer, printer, etc.) then get it repaired immediately ● Follow Maintenance Checklist 6) Visual Merchandising: ● Stock to be displayed according to VM plan 7) Non-Trading Goods: ● Ensure stock is maintained as per the Checklist ● Refilling of goods to be done as per the checklist C. DISCIPLINE 1) Grooming ● Follow grooming standards strictly. ● Ensure staff follows grooming standards. 2) Checklists & Reports: ● All checklist to be filled as defined in SOPs ● SOP’s of stores must be strictly followed 3) Staff Management ● Manager should solve staff issues, keeping HR in loop, and if necessary, inform Owner & get the issue solved. Do not keep the issue pending. ● Give extra attention on new comers. Provide them on-the-job training, so that they get accustomed to work faster. ● Take decisions as per the HR policies. Consult with HR if unsure of the policy. ● Ensure staff is disciplined on floor (E.g.: No gossiping, No shouting, etc.) Store Manager Version: 1.0 Department: Store level Job Description Page 3 of 4 Author: Your Retail Coach ● Talk to everyone with respect. Address your seniors and customers with Sir/ Madam ● Manage Staff Weekly-Offs, Holidays and Lunch timings (daily) and make the weekly off calendar on the defined days. ● Lunch Management: Ensure that at any time at least 60 % of the total staff and 60% of each department staff is always present on your floor. Do send everyone together for lunch. 4) Security ● The security guard should cross check the number of pcs in each customer bag and tally with the bill. ● Customer walk in count should be maintained accurately. 5) Selling Time & Planning Time: ● Ensure operations are conducted in Planning Time ● Concentrate only on sales during Selling Time ● Refer Management Calendar to know your Selling Time & Planning Time ● In case of doubtful customers, keep an eye on them. If any pilferage by customer call Security immediately and take appropriate action. Be extremely polite with the customer unless proved guilty. Apologize profoundly if the customer found innocent. D. SALES 1) Monitor Sales Targets ● Motivate sales team to achieve store targets. ● In every review meeting, discuss the targets and motivate them to achieve. ● Promote cross-selling and up-selling 2) Customer Service ● Ensure each customer is given service ● Staff must approach the customer when he/she walks in their section for help. 3) Non-Buying ● Frequently check non-buying customer and the customer who is willing to look for more variety. ● Note down customer requirements and keep follow-up for same with warehouse and customer. 4) Training ● Staff training to be conducted every week, as per the training calendar ● Induction training to be conducted for every new staff 5) Cash Counter: ● Cash Tally on daily basis ● Follow Cash Counter SOPs ● Train new cashiers 6) In-Store Events ● Make all the arrangement for the event one day in advance ● Ensure adequate staff is present on the event day Store Manager Version: 1.0 Department: Store level Job Description Page 4 of 4 Author: Your Retail Coach ● Ensure Housekeeping and helpers come early and clean the store thoroughly E. CHECKLISTS & REPORTS: A. Maintain following: KRP 1) SM Opening & Closing Checklist Store Manager 2) Management Calendar Store Manager 3) VM Checklist – Weekly Store Manager 4) Non-Trading Goods list Store Manager 5) Asset Checklist Store Manager B. Review and check following: 6) Cash Counter Checklist Cashier 7) Store Opening Report Cashier 8) Store Closing Report Cashier 9) Global Count Report Cashier/ Sales Executive 10) Deep Cleaning & Maintenance Checklist HK 11) Toilet Cleaning Checklist HK 12) Housekeeping Checklist HK Note: Above job description is subject to change as per management’s Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person