VP Facilities & Operations

Join us in shaping the future of coworking at TRIOS, where we are dedicated to creating dynamic, collaborative workspaces that inspire innovation and foster a community of like-minded individuals driven to succeed. As the VP of Facilities & Operations, you will play a crucial role in ensuring efficient, high-quality, and sustainable management of all coworking spaces, managed offices, and turnkey office interior projects. Your mission will involve optimizing facility performance, cost efficiency, client experience, and operational scalability while upholding TRIOS" commitment to sustainability and innovation. Key objectives and metrics for success include: Facility Operations & Optimization: - Ensuring 99.9% uptime for all TRIOS coworking spaces and managed office facilities. - Implementing cost-saving initiatives to reduce operational expenses by 10-15% annually. - Establishing standard operating procedures for facilities management, maintenance, and emergency response. Vendor & Asset Management: - Overseeing vendor compliance with service level agreements to maintain high-quality facility maintenance. - Implementing an asset tracking system for office furniture and IT infrastructure. - Onboarding new vendors to enhance service levels and cost-effectiveness. Client Experience & Service Excellence: - Maintaining a client satisfaction score of 90%+ for facility operations and services. - Developing proactive issue resolution systems and implementing technology-driven solutions to enhance the client experience. Expansion & New Facility Setup: - Leading the planning and execution of new TRIOS facility launches. - Developing scalable operational frameworks for efficient expansion. - Ensuring new locations achieve high occupancy within the first 6 months of operation. Sustainability & Compliance: - Ensuring adherence to safety, fire, and environmental compliance regulations. - Implementing green building practices to reduce energy and water consumption. - Partnering with sustainable solution providers to enhance environmental impact. To succeed in this role, you should possess competencies in operational leadership, facilities management expertise, vendor and contract negotiation, client-centric approach, cost management, sustainability knowledge, strategic thinking, scalability planning, and technology adoption. Join the TRIOS culture of pushing boundaries, embracing change, and delivering exceptional experiences to members. If you are ready to elevate your career and be part of redefining the future of work, we look forward to hearing from you.,