34 Clientcentric Approach Jobs

Role Overview: Join TRIOS as the VP of Facilities & Operations to lead the efficient and sustainable management of coworking spaces, managed offices, and office interior projects. Your focus will be on optimizing facility performance, cost efficiency, client experience, and operational scalability while upholding TRIOS" commitment to sustainability and innovation. Key Responsibilities: - Ensure 99.9% uptime for all coworking spaces and managed office facilities - Implement cost-saving initiatives to reduce operational expenses by 10-15% annually - Establish standard operating procedures (SOPs) for facilities management, maintenance, and emergency response - Oversee 100% vendor compliance wit...

As an Article Assistant at Chirag Solanki & Co, a Chartered Accountant firm based in Vadodara, Gujarat, you will play a crucial role in providing comprehensive financial services to clients. Your responsibilities will include: - Assisting with bookkeeping - Financial statement preparation - Auditing tasks - Tax planning - Compliance You will have the opportunity to support: - Business advisory - Strategic consulting services - Company secretarial services such as corporate governance and regulatory compliance This full-time hybrid role offers the flexibility of some work from home, ensuring a balance between work and personal life. To excel in this role, you should possess knowledge of: - Bo...

As a Collaboration Managed Services Engineer (L3) at NTT DATA, your role is crucial in providing proactive identification and resolution of technical incidents and problems for clients. Your responsibilities include: - Performing necessary checks, applying monitoring tools, and responding to alerts promptly - Identifying problems and errors in a timely manner and logging incidents with detailed information - Assisting in analyzing, assigning, and escalating support calls - Investigating third line support calls to identify root causes of incidents and problems - Reporting and escalating issues to 3rd party vendors when necessary - Providing onsite technical support and field engineering serv...

Role Overview: You will be joining Applied Software, a leading fintech product company specializing in the investment and wealth management sector. Our flagship product, WealthSpectrum, is utilized by 250+ investment managers globally, overseeing assets exceeding US$300 billion. Trusted by renowned financial institutions, we provide scalable and innovative solutions to enhance efficiency and performance in the industry. As a Client Engagement and Success Specialist, your primary focus will be on fortifying client relationships, ensuring smooth onboarding processes, and assisting the leadership team in delivering exceptional service to our clients and potential prospects. This role encompasse...

As an Acquisition Executive, your role involves acquiring Point of Sales Persons/ Associates and providing joint call support to them along with direct sales exposure. You will be accountable for meeting business targets in alignment with POSPs acquisition/activation targets. Customer relationship management is a crucial aspect of your responsibilities. Additionally, you will be responsible for imparting product training to the POSPs you acquire. It is important to stay updated with product developments, company policies, procedures, and sales processes. Key Responsibilities: - Acquiring Point of Sales Persons/ Associates - Providing joint call support and direct sales exposure - Meeting bus...

As a member of the KNOLSKAPE team, you will play a vital role in helping organizations and leaders become future-ready through experiential learning. Your key responsibilities will include: - Connecting with clients to understand their requirements related to learning or talent development. - Collaborating with client stakeholders to identify specific learning objectives and performance gaps. - Demonstrating a strong understanding of KNOLSKAPE products (Digital & Leadership) and aligning them with client requirements. - Designing learning solution journeys tailored to meet the client's needs. - Articulating the value of proposed training solutions to clients, showcasing the ROI and business ...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients to ensure their IT infrastructure and systems are operational. Your responsibilities include: - Proactively identifying, investigating, and resolving technical incidents and problems. - Providing first-line support for standard and low-complexity incidents and service requests. - Monitoring client infrastructure and solutions, identifying and addressing problems before or as they occur. - Diving deep into incidents to pinpoint root causes and provide support via telephonic, ITSM ticket, or chat. - Performing maintenance activities such as patching and configuratio...

As an Account Manager at our Pune office, your primary responsibility will involve supporting client portfolio management, nurturing customer relationships, and collaborating with internal teams to ensure the smooth delivery of solutions. Your client-first mindset, excellent communication skills, and knack for identifying growth opportunities within existing accounts will be key to your success. Key Responsibilities: - Assist senior account managers in handling client portfolios, creating presentations, drafting proposals, and generating performance reports. - Serve as the main point of contact for clients on a day-to-day basis, ensuring prompt responses and resolution of inquiries. - Collab...

As the Salesforce Practice Lead at Tachyon, your main responsibility is to oversee and lead the Salesforce practice to ensure successful project delivery and application management services. Your role involves strategic planning, team management, delivery quality, and enhancing Salesforce capabilities to meet client needs. **Key Responsibilities:** - **Salesforce Practice Management:** - Build and lead the Salesforce practice, focusing on growth and enhancing capabilities across various Salesforce clouds. - Develop and implement best practices, standards, and methodologies for consistent, high-quality project delivery. - Manage resource planning, team development, and upskilling to meet mark...

As a Collaboration Managed Services Engineer (L3) at NTT DATA, your role involves proactively identifying and resolving technical incidents and problems, ensuring a seamless and impactful service experience for clients every day. You will be responsible for managing complex support tickets and conducting advanced tasks that leverage your deep technical expertise. Your focus will be on maintaining high service levels and meeting SLA conditions by performing checks, applying monitoring tools, and responding to alerts quickly and effectively. Analysis, assignment, and escalation of support calls to resolve issues before they impact clients will be part of your daily routine. Your ability to pla...

As a Business Development & Client Acquisition Executive, your role involves generating high-quality B2B leads, nurturing them through the sales funnel, delivering impactful product presentations, and converting them into long-term clients. Your excellent communication skills, consultative sales approach, and ability to build lasting client relationships will be key in this position. Key Responsibilities: - Identify, research, and generate new leads through various channels such as cold calling, email campaigns, networking, events, and digital outreach. - Manage and nurture incoming leads from initial contact to conversion. - Conduct engaging product presentations and demos tailored to meet ...

As a Senior Business Development Executive at our company, you will play a crucial role in our Sales Department. Your main responsibilities will include: - Managing current client accounts and fostering sales growth - Identifying and pursuing new sales opportunities through various methods like cold calling, networking, and lead generation - Understanding client needs, providing suitable solutions and proposals, and creating presentations, quotations, and sales reports - Collaborating with internal teams to ensure client satisfaction and timely service delivery - Meeting or exceeding monthly and quarterly sales targets and maintaining accurate records of sales activities and client interacti...

Role Overview: As a proactive Sales Director for the India market in the Strategic Sales department, your primary goal is to drive growth by managing and expanding relationships with Indian banks and financial institutions. You must possess a strategic mindset, a client-centric approach, and a solid domain knowledge in banking and financial software. Successful candidates will have a proven track record in managing key accounts, driving revenue, and delivering tailored solutions to Indian banking clients. Key Responsibilities: - Act as the main point of contact for assigned Indian banking clients. - Develop and nurture long-term relationships with key stakeholders. - Understand client needs ...

As a member of the Insights & Analytics team at ZS, you will play a crucial role in collaborating with clients to develop and implement solutions that address various business challenges. Your quantitative skills will be utilized to effectively address clients" ongoing business analytics and reporting inquiries. You will work closely with clients to identify their specific business information requirements and develop tailored plans for analyzing data to meet their unique needs. Your responsibilities will include evaluating and analyzing data meticulously to provide solutions aligned with clients" business information needs, as well as presenting data findings to clients in a way that focuse...

Role Overview: You will be joining Improzo as the Practice Lead Digital & Technology (Commercial Pharma) where you will be responsible for expanding the offerings within the dynamic pharma commercial sector. Your role will involve leading technology programs, developing new service lines, mentoring a top-tier team, and serving as a trusted advisor to prominent pharmaceutical clients. With over 10 years of experience in delivering large-scale tech programs in Life Sciences, you are expected to bring a strong background in commercial functions and business transformations. Key Responsibilities: - Define and execute the strategic roadmap for the Digital & Technology Practice, focusing on high-v...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients, ensuring the operational functionality of their IT infrastructure and systems. You will be responsible for proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-complexity incidents and service requests. Your primary goal is to ensure that service level agreement conditions are met without any misses. Key Responsibilities: - Monitor client infrastructure and solutions daily, identifying and addressing problems and errors proactively. - Investigate an...

Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for clients, ensuring the operational status of their IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your goal will be to maintain zero missed service level agreement conditions. You will work across various technology domains, such as Cloud, Security, Networking, Applications, or Collaboration, contributing to the smooth operation of client systems. Key Responsibilit...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you play a vital role in ensuring the operational continuity of our clients" IT infrastructure and systems. Your primary responsibility is to serve as the initial point of contact for clients, promptly addressing technical incidents and problems to maintain service reliability. By delivering first-line support for standard and low-complexity issues, you strive to uphold service level agreements without any misses. Monitoring client infrastructure and solutions forms a significant part of your daily tasks, enabling you to proactively identify and address potential problems before they escalate. You dedicate your efforts to inve...

As a Corporate Sales Manager at PIB Insurance Brokers Pvt. Ltd., you will have the opportunity to lead client acquisition, manage relationships, and drive strategic growth within your designated region. Your role will be instrumental in expanding the corporate portfolio of PIB and enhancing our presence in the health and general insurance sector. Success in this position entails consistently surpassing business targets, fostering strong corporate partnerships, and ensuring exceptional client satisfaction through proactive service and innovative insurance solutions. You will collaborate closely with the State Head, underwriting, claims, and product teams to tailor value propositions that cate...

The Cluster Sales Lead is responsible for developing and implementing sales strategies at the City level within the Integrated Facility Management Vertical. Your role involves ensuring that relevant market analysis data is available for different market segments and supporting the development of internal processes to prioritize and focus the sales department effectively. You will be tasked with building a strong sales organization with high-performing team members situated in the relevant geographical markets. Together, the team will actively pursue new business opportunities and advocate for the use of Compass agreed sales methodology, specifically the Sales Funnel. A significant aspect of ...

ShopDeck is dedicated to assisting e-commerce merchants in setting up and managing their D2C storefront profitably. The primary aim is to simplify D2C selling to be on par with selling on e-commerce marketplaces. Currently, India's D2C sector is predominantly occupied by venture-funded D2C brands, neglecting the vast potential of the 500k-1M sellers who could engage in D2C but are limited to marketplace selling. The core philosophy revolves around enabling brand owners to concentrate on their products rather than channel optimization. While existing platforms like Shopify focus on storefront workflow management, they fall short in enhancing merchants" selling capabilities. ShopDeck offers a ...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial in ensuring the operational continuity of our clients" IT infrastructure and systems. You will be the initial point of contact for clients, responsible for addressing technical incidents and problems efficiently to meet service level agreement conditions. Your daily tasks will involve proactive monitoring of client infrastructure, identifying and resolving issues, providing first-line support for standard incidents, and service requests. You will investigate and address first-line incidents, performing maintenance activities like patching and configuration changes to uphold the smooth functioning of client...

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that in...

Join us in shaping the future of coworking at TRIOS, where we are dedicated to creating dynamic, collaborative workspaces that inspire innovation and foster a community of like-minded individuals driven to succeed. As the VP of Facilities & Operations, you will play a crucial role in ensuring efficient, high-quality, and sustainable management of all coworking spaces, managed offices, and turnkey office interior projects. Your mission will involve optimizing facility performance, cost efficiency, client experience, and operational scalability while upholding TRIOS" commitment to sustainability and innovation. Key objectives and metrics for success include: Facility Operations & Optimization:...

As a Managing Director (MD) at our organization, you will play a pivotal role in steering us towards sustainable growth and innovation. Your responsibilities will include defining our vision, setting strategic goals, and ensuring overall business success. To excel in this role, you will need exceptional leadership skills, financial acumen, and the ability to build strong relationships with stakeholders, clients, and employees. Your key responsibilities will encompass various aspects crucial to our organization's success: Strategic Leadership: - Develop and communicate a clear strategic vision that aligns with our company's mission and values. - Drive both long-term and short-term business pl...