Job
Description
The Citi Analytics & Information Management (AIM) team is a global community dedicated to objectively connecting and analyzing information to generate actionable intelligence for business leaders. As part of the AIM Financial Crimes & Fraud Prevention Analytics team based in Bangalore, the C13 (Individual Contributor) role reports to the SVP of AIM Financial Crimes & Fraud Prevention Analytics. The primary responsibility of the KYC/AML Project Manager at Citi is to lead Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in collaboration with the Compliance and Control team, with the overarching goal of developing and managing an internal KYC (Know Your Client) program. Responsibilities: - Lead AML KYC projects and collaborate closely with Compliance, Technology, and Operations teams - Verify client data, conduct due diligence checks, review KYC documentation, assess KYC risks, and liaise with business/compliance - Engage with USPB KYC Operations to understand operational challenges and communicate technology impacts effectively - Manage client data verification and KYC documentation review/adoption processes - Drive business requirements and data mapping initiatives on complex projects - Collaborate with internal and external teams, including Internal Audit and external audit - Identify technology system inefficiencies and drive improvements - Communicate effectively with a variety of teams and present project updates to senior stakeholders - Demonstrate autonomy, initiative, ethical decision-making, and ability to work in a fast-paced environment - Act as subject matter expert to senior stakeholders and team members - Assess risks in business decisions, prioritize compliance, and escalate control issues transparently Qualifications: - 12+ years of experience in Project Management and/or Business Analysis in KYC, with mandatory experience in Pega Client Lifecycle Management or related tools - Understanding of Control, Compliance, and Investigation in banks, AML/KYC regulations, and industry guidelines - Proficiency in KYC skills, CDD & EDD KYC records/AML requirements, KYC data orchestration, client onboarding and maintenance, and KYC risk assessment - Minimum 5 years of KYC operation experience managing a book of work or project managing a KYC book of work - Ability to work independently, take ownership of tasks, and use Excel and Power Point for data analysis and presentation - Strong written and verbal communication skills for managing senior stakeholders and presenting insights - Financial Services experience required, with preference for Retail Banking, Wealth, and Credit Cards knowledge - Familiarity with waterfall and/or agile methodologies, technology, and the Software Development Lifecycle Education: - Bachelor's degree/University degree or equivalent experience required This position falls under the Decision Management job family and Business Analysis job family on a full-time basis.,
