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Rojgar group
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voice process

voice process

Rojgar group

0 years

2 - 3 Lacs

mohali punjab

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

customer service english 12th pass bachelor's degree computer skills typing in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound/outbound calls professionally and provide accurate information to customers.
Understand customer needs and provide appropriate solutions or escalate complex issues.
Maintain call logs and update customer information in CRM.
Meet daily/weekly performance targets and quality standards.
Build rapport with customers and maintain a positive brand image.

Requirements:

Excellent communication skills (English / Hindi / regional languages).
Good listening and problem-solving skills.
Basic computer knowledge and typing speed.
Ready to work in rotational shifts / night shifts (as per process requirement).
Experience in customer support / call center / BPO preferred but not mandatory (freshers welcome).

Educational Qualification:

Minimum 12th Pass / Graduate in any discipline.

Perks & Benefits:

Attractive incentives & performance bonuses.
Paid training and growth opportunities.
Friendly and supportive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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