Posted:3 months ago|
Platform:
On-site
Full Time
About the Role:
We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Supportteams For Voice Process . Whether you're a fresher or an experienced professional, if youhave excellent communication skills and a passion for customer service, we'd love to hear fromyou!Position: Sales / Insurance Advisory / Customer SupportRoles and responsibilities: working effectively in a fast-paced environment Using assigned software and tools to manage customer interactions and data Adhering to company policies and procedures Maintaining a professional and courteous demeanor at all times Providing information about insurance products Processing insurance applications or claims Answering customer questions about insurance policies Handling inbound and outbound calls (depending on LOB) Answering customer inquiries and resolving issues related to sales, insurance, orgeneral product/service information Providing accurate and timely information to customers Troubleshooting problems and guiding customers through solutions Maintaining records of customer interactions Escalating unresolved issues to the appropriate department
jaya international
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