JOBBUDDY

Responsibilities: Handle inbound and outbound calls for healthcare customers Provide information and support regarding insurance and claims-related queries Maintain call quality standards and ensure a positive customer experience Document call details accurately and follow company compliance guidelines Achieve daily and weekly performance goals Selection process: Operations round Requirements: Hsc or graduate in any stream Minimum six months of experience in a voice-based customer service profile Excellent english communication skills (verbal and written) Flexible to work in rotational shifts Candidates preferred from areas between cst to thane, churchgate to mira road, and cst to vashi About the role: This role offers the opportunity to work in an international healthcare voice environment, build strong customer-handling skills, and grow within customer support and operations functions. candidates will receive structured training and have clear career progression opportunities.