Voice & Non Voice technical Process

As a Customer Service Representative, your primary role will be to engage with customers, address their concerns, and ensure their satisfaction with the product or service. You will play a crucial part in cultivating customer loyalty and advocacy. Key Responsibilities: - Communicate effectively with customers via phone and chat channels - Provide detailed and accurate information regarding products, pricing, and availability - Collaborate with internal departments to fulfill customer requests and resolve issues promptly - Perform data entry tasks on various platforms to maintain customer records Qualifications Required: - Minimum of 1+ years of relevant work experience in customer service - Demonstrated excellent phone etiquette and communication skills - Proficiency in verbal and written communication, with strong interpersonal abilities - Ability to multitask, prioritize tasks effectively, and maintain organizational skills If you are passionate about customer service and enjoy problem-solving, this role could be a great fit for you. To take the next step in the application process, please reach out to HR Apoorva at 9986600010 to schedule your interview.,