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Jobs in Nungambakkam, Chennai
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Smile Groups Private Limited
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Voice & Non-Voice Call Center Agent

Voice & Non-Voice Call Center Agent

Smile Groups Private Limited

0 - 31 years

1 - 4 Lacs

Nungambakkam, Chennai

Posted:2 months ago| Platform: Apna logo

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Skills Required

communication chat compliance recording updating timing support

Work Mode

On-site

Job Type

Full Time

Job Description

Job description Roles and Responsibilities Excellent Communication Skills In English (Verbal And Written) The Candidate Should Have An Interest In The International Voice Process and Non Voice Respond To Customer Queries In A Timely And Accurate Way, Via Phone And Chat. Resolving Customer Queries At The First Point Of Contact. Adhere To Internal Policies To Ensure Compliance With Legal Parameters As Well As Company Policies And Procedures. Recording And Updating Customer Information Via The Organization's Internal Systems. Desired Candidate Profile Experience In International Voice Will Be Added Advantage. Should Be Willing To Work In Night Shift. No Target And No Work Pressure In Work. Immediate Joining Will Be Given First Preference Shift Time - Night Shift With Multiple Shifts Timing Starting From 6 Pm To 1030 Am(9 Hours Shift Including Breaks) Perks and Benefits Bonus Dinner is Available in the office

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Voice & Non-Voice Call Center Agent