Immanuel & U

*JD Details for DO's & DRM Position:* 1. Minimum Graduation qualification is must. 2. Excellent communication skills in (English & Hindi) , (English and Any South Language apart Telugu) Fresher’s can be considered if they are interested to work in outbound sales process. 3. Any banking process/customer service profiles eligible 4. Required basic knowledge on Insurance, CC, Loans...etc., 5. Required good convincing skills, sales knowledge, adoptable to work at any situations. *Candidate Responsibilities:-* 1. Candidate need to do outcall and Explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FD's, Investment Plans etc.,) 2. Need to resolve customer Queries 3. Maintain good communication skills in Humble Manner 4. Good Convincing skills 5. Working Hours 9Hrs(1 hour Break) 6. 6days Working(Monday to Saturday) 7. Sunday Week Off 8. 2nd Saturday and 4th Saturday will be Week off 9. Complete Dayshifts Timings 9:30 AM TO 6:30 PM 10. Work from Office

Blink it CD Eligibility Criteria’s :- · Excellent Communication Skills · Graduate & Undergraduate · Permanent Work from home (WFH) · Fresher & Experience · Laptop with minimum 8 GB Ram & Windows 10 mandatory and minimum i3 Processor · On the job Training · 6 Days working and 1 Rotational Week-off. · 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. · Wi-Fi is Mandatory. - Minimum 20 Mbps downloading and Uploading Speed Round of Interviews · HR Evaluation · Operations Evaluation · L2 Operations Evaluation · Typing Test · Versant Test · Situational Judgment Test · Client Evaluation

*JD Details for DO's & DRM Position:* 1. Minimum Graduation qualification is must. 2. Excellent communication skills in (English & Hindi) , (English and Any South Language apart Telugu) Fresher’s can be considered if they are interested to work in outbound sales process. 3. Any banking process/customer service profiles eligible 4. Required basic knowledge on Insurance, CC, Loans...etc., 5. Required good convincing skills, sales knowledge, adoptable to work at any situations. *Candidate Responsibilities:-* 1. Candidate need to do outcall and Explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FD's, Investment Plans etc.,) 2. Need to resolve customer Queries 3. Maintain good communication skills in Humble Manner 4. Good Convincing skills 5. Working Hours 9Hrs(1 hour Break) 6. 6days Working(Monday to Saturday) 7. Sunday Week Off 8. 2nd Saturday and 4th Saturday will be Week off 9. Complete Dayshifts Timings 9:30 AM TO 6:30 PM 10. Work from Office

About The Company: We specialize in connecting top-tier talent with companies looking for skilled, motivated, and passionate professionals. Our approach is tailored to both, meet the needs of businesses and support candidates in finding roles where they can thrive. The Role: The role typically involves handling both inbound and outbound customer interactions. In this role, you would be responsible for managing customer queries through various channels, like phone, email, live chat, or social media, and also proactively reaching out to customers for follow-up or to offer assistance. Key responsibilities: • Inbound Customer Support: • Answering calls and messages: Respond to customer inquiries, troubleshoot issues, and provide accurate information about products or services. • Problem-solving: Resolve customer concerns, offer solutions, and ensure customer satisfaction. • Order Management: Process orders, returns, exchanges, and refunds where necessary. • Technical Assistance: Assist customers with technical issues related to products or services • Outbound Customer Service: • Follow-up Calls: Reach out to customers to ensure they are satisfied with the service or product, gather feedback, and address any lingering issues. • Customer Retention: Proactively offer solutions or promotions to retain customers, or address potential churn. • Service Updates: Notify customers about updates, new products, or changes in policies. • Survey or Feedback Collection: Conduct customer satisfaction surveys to gather feedback on services and improve processes. • Multitasking and Time Management: You’ll be expected to handle both incoming and outgoing interactions efficiently, prioritizing tasks as needed