voice coach

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Accent Neutralization:

    Reduce regional influence on speech for better global comprehension.
  • Pronunciation & Articulation:

    Train agents to pronounce words clearly and correctly.
  • Voice Modulation & Tone:

    Develop skills to maintain a professional, empathetic, and confident tone.
  • Listening Skills:

    Enhance active listening for accurate understanding and response.
  • Customer Service Language:

    Teach appropriate phrases, vocabulary, and cultural nuances for international interactions.

Key Deliverables:

  • Customized voice training modules.
  • Individual and group coaching sessions.
  • Pre- and post-training assessments to measure improvement.
  • Feedback reports and recommendations for continuous development.

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