VMware L3

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence, leading innovations, and making a difference to clients and society, NTT DATA is a workplace that embraces diversity and inclusion. It is a place where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L3), you will play a crucial role in providing proactive identification and resolution of technical incidents and problems to clients. Your responsibilities will include pre-emptive service incident and resolution activities, product reviews, operational improvements, operational practices, and quality assurance to ensure a high level of service delivery to clients. The primary objective of this role is to maintain zero missed service level agreement (SLA) conditions by managing tickets of high complexity, conducting advanced tasks, and providing resolutions to a diverse range of complex problems. Your role will require considerable judgment, independent analysis within defined policies and practices, and the application of analytical thinking and deep technical expertise to achieve client outcomes. Additionally, you will be responsible for coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focuses on two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. You may also contribute to or support project work as needed. What You'll Be Doing Minimum 7 years of experience for L3 in VMware infra. Possess any technical degree and VMware VCP Certificate. Knowledge of vSphere 7.0U3 and 8.0. Experience with tools such as vCenter, ESXi, VROPs, SRM, vSAN, NSX, and KMS-Entrust. Workplace Type On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests over $3.6 billion each year in R&D to move organizations and society confidently into the digital future. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Services provided include business and technology consulting, data and artificial intelligence, industry solutions, development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is also one of the leading providers of digital and AI infrastructure globally. Headquartered in Tokyo, NTT DATA is part of the NTT Group. Equal Opportunity Employer,