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7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence, leading innovations, and making a difference to clients and society, NTT DATA is a workplace that embraces diversity and inclusion. It is a place where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L3), you will play a crucial role in providing proactive identification and resolution of technical incidents and problems to clients. Your responsibilities will include pre-emptive service incident and resolution activities, product reviews, operational improvements, operational practices, and quality assurance to ensure a high level of service delivery to clients. The primary objective of this role is to maintain zero missed service level agreement (SLA) conditions by managing tickets of high complexity, conducting advanced tasks, and providing resolutions to a diverse range of complex problems. Your role will require considerable judgment, independent analysis within defined policies and practices, and the application of analytical thinking and deep technical expertise to achieve client outcomes. Additionally, you will be responsible for coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focuses on two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. You may also contribute to or support project work as needed. What You'll Be Doing Minimum 7 years of experience for L3 in VMware infra. Possess any technical degree and VMware VCP Certificate. Knowledge of vSphere 7.0U3 and 8.0. Experience with tools such as vCenter, ESXi, VROPs, SRM, vSAN, NSX, and KMS-Entrust. Workplace Type On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests over $3.6 billion each year in R&D to move organizations and society confidently into the digital future. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Services provided include business and technology consulting, data and artificial intelligence, industry solutions, development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is also one of the leading providers of digital and AI infrastructure globally. Headquartered in Tokyo, NTT DATA is part of the NTT Group. Equal Opportunity Employer,
Posted 2 days ago
7.0 - 11.0 years
0 Lacs
nagpur, maharashtra
On-site
You will be joining a company that is at the forefront of innovation and technical excellence, NTT DATA. Known for its impactful contributions to clients and society, the workplace values diversity and inclusion, providing you with an environment to thrive and grow. As a Managed Services Cross Technology Engineer (L3) at NTT DATA, your role will involve proactively identifying and resolving technical incidents and problems for clients. By engaging in pre-emptive service incident activities, product reviews, operational improvements, and quality assurance, you will ensure a high level of service delivery to clients while striving to meet service level agreements. With a focus on managing high complexity tickets, conducting advanced tasks, and providing solutions to a diverse range of complex problems, you will utilize your analytical thinking and deep technical expertise to achieve client outcomes. Additionally, you will play a key role in mentoring and coaching junior team members across functions. In this position, you will work across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Your responsibilities may also extend to supporting project work as needed. Key responsibilities include having a minimum of 7 years of experience in VMware infra as an L3, possessing a technical degree along with a VMware VCP Certificate, and familiarity with vSphere 7.0U3 and 8.0. Proficiency in tools like vCenter, ESXi, VROPs, SRM, vSAN, NSX, and KMS-Entrust will be essential for this role. This is an on-site working position where you will have the opportunity to make a significant impact through your technical expertise and commitment to client satisfaction. NTT DATA is a trusted global innovator in business and technology services, serving a significant portion of the Fortune Global 100. With a focus on helping clients innovate, optimize, and transform for long-term success, NTT DATA invests heavily in research and development to support organizations in transitioning confidently into the digital future. As an Equal Opportunity Employer and Global Top Employer, NTT DATA operates with a diverse team of experts across more than 50 countries, supported by a robust partner ecosystem. As a leading provider of digital and AI infrastructure, NTT DATA is dedicated to driving sustainable growth and success for its clients and society.,
Posted 4 days ago
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