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Indusind Bank
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VKYC Officer

VKYC Officer

Indusind Bank

0 - 5 years

1 - 6 Lacs

Mumbai

Posted:1 month ago| Platform:

Apply

Skills Required

Document Verification Video Kyc Kyc Verification KYC Kyc Operations Document Checking

Work Mode

Work from Office

Job Type

Full Time

Job Description

JD for VKYC Reporting To : Team Leader video Branch / Video KYC Job Profile : • Handle Video calls in an efficient manner and ensure customer delight through exceptional service • Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc • Verify customers KYC documents on a real-time basis • You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers • Should be a team player and flexible with work patterns • To ensure personalized service & end-to-end resolution is offered to customers calling at this channel • Cross-sell : Provide information related to products, new offers and services at IndusInd Bank • Maintain and adhere to compliance guidelines • Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel • Capture problem indicators, highlight and suggest improvements • Adherence to monthly performance parameters The above guidelines are intended to describe the general nature and level of work expected. They are not intended to be construed as an exhaustive list of all responsibilities, duties Work Timings: Shifts (Starting 7 am), Open to work in shifts / rotational offs Languages Required: English ( For voice compulsory) . Any other Regional language. Graduates (Any stream) Direct Walk in Mail your Cv @Swain.Singh@indusind.com

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Indusind Bank

Banking and Financial Services

Mumbai

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VKYC Officer