Required QualificationsEducation:
- Minimum 12th Pass (Higher Secondary Certificate)
- Diploma in Travel & Tourism, International Relations, or related field (preferred)
- Bachelor's degree in any discipline (advantageous)
- Certification in visa processing or immigration services (preferred)
Experience:
- Minimum 1 year of relevant experience in visa processing or immigration consultancy
- Hands-on experience with visa file preparation and submission procedures
- Familiarity with embassy/consulate submission processes
- Experience working with visa application centers and online portals
Mandatory Skills (Required)Core Technical Expertise:
- Visa submission procedures - Thorough knowledge of embassy and VAC submission processes
- Document verification skills - Ability to review and validate required documentation
- Embassy portal navigation - Proficiency in online visa application systems for multiple countries
- File organization expertise - Systematic approach to arranging and categorizing documents
- Process compliance knowledge - Understanding of country-specific submission requirements
- Application tracking abilities - Skills in monitoring and updating application status
Essential Administrative Skills:
- Attention to detail - Precision in document review and file preparation
- Record keeping proficiency - Systematic maintenance of submission logs and client records
- Time management - Ability to handle multiple submissions within embassy deadlines
- Quality control standards - Ensuring error-free file preparation and submission
- Database management - Basic skills in maintaining client and application databases
Communication & Coordination:
- Professional communication - Clear verbal and written communication with clients and embassy staff
- Client service orientation - Courteous and helpful approach to client interactions
- Team coordination - Ability to work collaboratively with internal teams
- Problem-solving skills - Capability to resolve documentation and submission issues
Technical Proficiency:
- Computer literacy - Basic knowledge of MS Office applications (Word, Excel)
- Online portal operation - Experience with government and embassy websites
- Email management - Professional email communication and file sharing
- Digital documentation - Skills in scanning, organizing, and sharing digital files
Important Skills (Highly Preferred)Advanced Processing Knowledge:
- Multi-country expertise - Experience with visa processes for USA, Canada, UK, Australia, Schengen countries
- Urgent processing procedures - Knowledge of expedited submission processes and emergency appointments
- Document authentication - Understanding of notarization, apostille, and attestation requirements
- Translation coordination - Experience managing document translation and certification services
- Appeal and resubmission processes - Knowledge of handling visa rejections and reapplications
Specialized Experience:
- Different visa categories - Familiarity with tourist, student, work, business, and family visa submissions
- Immigration consultancy background - Previous experience in established visa processing firms
- Embassy liaison experience - Direct interaction and relationship building with embassy personnel
- VAC operations knowledge - Understanding of Visa Application Center procedures and requirements
- Biometric appointment coordination - Experience scheduling and managing biometric appointments
Enhanced Professional Skills:
- Client relationship management - Skills in maintaining long-term client relationships
- Multi-tasking abilities - Capability to handle multiple client files simultaneously
- Stress management - Ability to work effectively during peak submission periods
- Language skills - Proficiency in Hindi, Punjabi, and English for diverse client base
- Training and mentoring - Ability to guide new team members in submission procedures
Additional Technical Competencies:
- Visa fee calculation - Knowledge of current fee structures for different countries and visa types
- Insurance and travel documentation - Understanding of travel insurance and related requirements
- Appointment scheduling systems - Experience with online booking systems for embassy appointments
- File digitization - Skills in creating digital copies and maintaining electronic records
- Compliance monitoring - Awareness of changing visa policies and procedural updates
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Experience:
- Visa Submission Procedures & Document Verification: 1 year (Required)
- Embassy Portal Navigation & Process Compliance: 1 year (Required)
- Application Tracking & File Organization: 1 year (Required)
- Time Management, Record Keeping, Attention to Detail: 1 year (Required)
- Client Service Orientation & Team Collaboration: 1 year (Required)
- Communication Skills, Computer Literacy & Problem Solving : 1 year (Required)
- Digital Documentation, Multi-Country Visa Expertise: 1 year (Required)
- Urgent Processing Knowledge, Document Authentication: 1 year (Required)
- Visa Reapplication Handling, Visa Category Familiarity: 1 year (Required)
- Embassy Liaison, Biometric Appointment & CRM: 1 year (Required)
- Translation Coordination & Multi-Tasking & Stress Management: 1 year (Required)
Language:
- English, Hindi (Required)
Work Location: In person
Expected Start Date: 09/08/2025
