Visa counsellor

As a Visa Counselor, your primary responsibility is to assist and guide individuals through the visa application process, ensuring compliance with immigration laws and regulations. You will work closely with clients to assess their eligibility, provide accurate information on visa requirements, and offer support in preparing and submitting required documentation. Additionally, you will stay updated on changes in immigration policies and procedures, and you may be required to liaise with government agencies, embassies, and consulates on behalf of clients.

Key Responsibilities:

Client Consultation:

• Conduct consultations with individuals seeking visas, assessing their eligibility based on immigration laws and requirements.
• Provide clear and accurate information on visa types, application procedures, and document submission.

Documentation Assistance:

• Guide clients in preparing and organizing required documents for visa applications.
• Ensure all documentation meets the standards set by immigration authorities.

Application Processing:

• Assist clients in completing visa application forms and submitting them within specified timelines.
• Monitor the status of applications and provide updates to clients.

Policy and Regulation Awareness:

• Stay informed about changes in immigration policies, laws, and regulations.
• Educate clients on any updates that may affect their visa applications.

Communication and Liaison:

• Maintain effective communication with government agencies, embassies, and consulates.
• Represent clients in communication with relevant authorities when necessary.

Customer Service:

• Provide excellent customer service by addressing client queries and concerns.
• Ensure a positive client experience throughout the visa application process.

Record Keeping:

• Maintain accurate and up-to-date records of client interactions, applications, and documentation.

Cross-functional Collaboration:

• Collaborate with other departments, such as legal or immigration experts, to address complex cases.
• Coordinate with travel agencies or other partners as needed.

Qualifications and Skills:

• Bachelor's degree in a relevant field .
• Previous experience in visa counseling or immigration services is preferred.
• In-depth knowledge of immigration laws, visa types, and application processes.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work under pressure and meet deadlines.
• Familiarity with relevant software and databases used in visa processing

How to Apply: Interested candidates are invited to submit their resume and cover letter, outlining their qualifications and experience. Please visit our Jalandhar office for a walk-in interview, where we look forward to discussing how your skills can contribute to our organization’s success.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,483.09 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• Counselling: 3 years (Required)
• immigration field: 4 years (Required)

Work Location: In person