Visa counsellor for Night Shift

Profile: Visa Counsellor (Night Shift)Overview

We are seeking a dedicated and detail-oriented Visa Counsellor to join our team for the night shift. The role involves assisting clients with immigration and visa processes, providing professional guidance, and ensuring accurate documentation in compliance with immigration laws and regulations. The ideal candidate should have strong communication skills, the ability to manage international client queries, and adaptability to work in a night shift environment.

Key Responsibilities

• Provide counselling to clients regarding visa categories, eligibility, and documentation requirements.
• Conduct client assessments and suggest suitable visa/immigration options.
• Assist in preparing and reviewing visa applications, ensuring accuracy and compliance with regulations.
• Stay updated with immigration policies, rules, and procedural changes.
• Handle international client queries via calls, emails, and virtual meetings.
• Ensure timely follow-ups and maintain detailed case records.
• Coordinate with internal teams and external authorities when required.
• Work effectively in the night shift to cater to overseas clients across different time zones.

Requirements

• 12th / Bachelor’s degree in any discipline.
• Minimum 2 years of prior experience as a Visa Counsellor (mandatory).
• Strong verbal and written communication skills in English (knowledge of additional languages is a plus).
• Sound knowledge of visa processes (study visa, tourist visa, etc.).
• Ability to work independently with attention to detail and accuracy.
• Willingness to work in night shift hours.
• Proficiency in MS Office and CRM tools.

Key Skills

• Immigration counselling
• Client relationship management
• Documentation and compliance
• Problem-solving and adaptability
• Cross-cultural communication

Work Schedule

• Shift: Night Shift (Exact hours as per company policy)
• Location: Chandigarh/Mohali

Job Type: Full-time

Pay: ₹30,759.66 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement

Experience:

• Study visa Counselling: 2 years (Preferred)

Language:

• English (Preferred)

Location:

• Chandigarh, Chandigarh (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person