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Virtual walkin For AR caller - Experienced

Virtual walkin For AR caller - Experienced

NTT DATA, Inc.

1 - 3 years

2 - 3 Lacs

Chennai

Posted:2 weeks ago| Platform:

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Skills Required

AR Calling US Healthcare Denial Management RCM

Work Mode

Work from Office

Job Type

Full Time

Job Description

NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Identify the outstanding claims with payers through the reports from clients Place calls with payers with regard to outstanding claims Document the details of the calls made to payers in DBPMS and the client software Coordinate with the team leader in following the processes Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client. Please Join the Meeting ID Microsoft Teams Need help? Join the meeting now Meeting ID: 292 165 093 200 Passcode: BG3gF97u For organizers: Meeting options ________________________________________________________________________________

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NTT DATA, Inc.

www.nttdata.com

IT Services and IT Consulting

Tokyo Plano

10001 Employees

1479 Jobs

Key People

Denise S. Kinsley

CEO
Ryuhei Sakamoto

President and CEO of NTT DATA Corporation
Tony B. Gallo

Senior Vice President

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Virtual walkin For AR caller - Experienced

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Virtual walkin For AR caller - Experienced

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