Walk-in For Voice Process(AR caller) - Experienced

Job Description

Dear Candidate, Greetings from NTT DATA Services!!! Job Description enclosed below Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met. Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team. Required Skills: Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions. All you require is: - Graduation Degree in any discipline - Eagerness to learn and grow working along with fun-loving colleagues - Fluent in spoken and written English, you will be communicating with folks from the land of Hollywood! - Flair for speech, finesse, time management not too much to ask for! Since you live your life on these rules! Working Hours : Ability to work regularly scheduled shifts from Monday - Friday 5:30pm to 3:30 am IST. Location: DLF IT PARK Chennai Interested candidates can share their resume to dharanipriya.subramanian@nttdata.com