Openings For VOICE Process AR Callers - NTT DATA

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Dear Candidate,

Greetings from NTT DATA Services!!!

We are eager to discuss your candidature for a successful career with NTT DATA.

The role we are keen to discuss with you is with a world Leading Healthcare Organization based in the U.S. and the work will be part of Revenue Cycle Management and Accounts Receivable.

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met

Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.

Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Required Skills:

• Ability to work regularly scheduled shifts from

  Monday-Friday 5:30pm to 3:30am IST

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• University degree or equivalent that required 3+ years of formal studies of the English language.
• 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
• 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

All you require is:

Graduation Degree in any discipline

- Eagerness to learn and grow working along with fun-loving colleagues

- Fluent in spoken and written English, you will be communicating with folks from the land of Hollywood!

- Flair for speech, finesse, time management not too much to ask for! Since you live your life on these rules!

What do you get in return?

- Competitive starting salary to be proud of and make your friends jealous aha!

- Industry-wide best of Medical and Insurance Benefits talk to us to know more!

- Variable Incentive pay Hard Work Pays heard about this before!

What you need to do next:

- Apply to this job with details easy as it goes.

- Be available for an Audio/Video call with your Recruiting Partner look your best, you are going to be on Video!

Working Hours

Monday - Friday 5:30pm to 3:30 am IST.

Regards,

Pushpa Shanmugam

Interested please share resume to pushpa.shanmugam@nttdata.com