Video Streaming Specialists, gTech Professional Services

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• Experience in system design or in programming language (e.g., Java, C++, Python, etc.).
• Experience in technical troubleshooting, and managing internal/external partners or customers.
  

Preferred qualifications:

• Experience in supporting broadcasters in live streaming or developer operations positions.
• Experience troubleshooting Over-the-Top (OTT) steaming devices.
• Ability to absorb technical concepts and communicate them to a non-technical audience.
  

About The Job

Businesses of all shapes and sizes rely on Google’s unparalleledadvertising solutions to help them grow in today's dynamic marketingenvironment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.To learn more about gTech, check out our video.

Responsibilities

• Deliver solutions to video publishers.
• Identify, drive, and optimize business growth from partners and ad-networks by leveraging Google technologies.
• Provide support for Google’s Dynamic Ad Insertion business as part of a global team to ensure prompt and proper resolution of customer impacting technical tests.
• Improve product offerings by providing feedback on customer and serviceability needs to internal cross-functional teams including Product Management and Engineering.
• Provide internal and external stakeholders with appropriate, timely, and accurate customer and project status updates.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.