3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for serving as the primary point of contact for clients and internal teams, managing and resolving client queries, coordinating with different departments for smooth operations, maintaining detailed records, providing timely reports to management, and participating in process improvement initiatives. Key Responsibilities: - Act as a primary point of contact for clients and internal teams. - Manage and resolve client queries efficiently and professionally. - Coordinate with different departments to ensure smooth operations and service delivery. - Maintain detailed records and documentation of client interactions and transactions. - Provide timely reports and updates to management. - Participate in process improvement initiatives to enhance productivity and client satisfaction. Qualifications Required: - Minimum 3 years of relevant experience in client communication, operations, or a similar field. - Bachelors degree in any discipline. - Excellent verbal and written communication skills. - Strong problem-solving skills and attention to detail. - Ability to work independently and in a team-oriented environment. - Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Company Details: Omit this section as there are no additional details of the company mentioned in the job description.,

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