Vice President - Operations

Job Description

We are seeking a strategic and results-driven Operations Head to work closely with the Founder and department heads to drive operational efficiency, streamline processes, and support business growth. He/She will play a pivotal role in managing and optimizing operations across sales, HR, and event operations departments, ensuring alignment with the company's long-term goals and vision. Key Responsibilities: Strategic Leadership: Collaborate with the Founder to develop and implement the company's operational strategy, ensuring the alignment of business goals with operational activities. Operational Efficiency: Design, implement, and monitor processes and systems across all departments (sales, HR, event operations) to maximize productivity and improve performance. Sales Oversight: Work closely with sales managers to drive revenue targets, ensuring a consistent pipeline of leads and effective conversion strategies. Monitor performance against KPIs and provide support to enhance sales team productivity. Event Operations Management: Ensure that event operations are executed flawlessly, from planning to post-event follow-up, by optimizing workflows and identifying opportunities for improvement. HR Leadership: Partner with HR to ensure the development of a strong talent pipeline, establish clear processes for hiring, performance evaluations, and employee engagement. Team Collaboration: Foster a culture of collaboration and open communication across departments. Act as the main point of contact between department managers and the founder, ensuring seamless execution of cross-departmental initiatives. Financial Management: Oversee budgeting, forecasting, and financial reporting for operational departments. Ensure cost-effective practices and identify opportunities for cost savings. Data-Driven Decision Making: Utilize performance metrics and data analytics to assess the effectiveness of processes and make informed decisions that drive operational improvements. Problem-Solving: Identify operational challenges and proactively develop solutions to ensure continuous improvement and business growth. Key Requirements: Experience: At least 4-6 years of experience in a senior operational role, a background in event management, hospitality, or related industries will be preferred. Leadership Skills: Proven ability to lead cross-functional teams, manage department heads, and align operations with company goals. Process Optimization: Strong experience in designing and implementing operational systems and processes that increase efficiency and effectiveness across departments. Sales Management: Experience working with sales teams to optimize performance, drive revenue, and achieve targets. HR Expertise: A solid understanding of HR processes, including recruitment, performance management, and employee development. Analytical Abilities: Strong problem-solving skills with the ability to analyze data and metrics to drive decisions. Excellent Communication: Superior communication skills, with the ability to work closely with the founder and manage relationships across all levels of the organization.