Vice President 1

core technologist and delivery leader

designing, delivering, and governing enterprise applications

deep technical expertise with large-scale delivery leadership

Key Responsibilities

Enterprise Application Delivery & Modernization

• Establish and scale the Enterprise Application Delivery CoE with a

  vision anchored in future technology trends

  .
• Ability to engage and manage enterprise digitization requirements with

  Enterprise Functions of HR, Finance, Sales & Marketing, Legal & Compliance, and Operations

• Ability to

  lead and develop In-House teams

  with a combination of Core Systems Technologies and Bespoke Applications
• Build

  reference architectures, playbooks, and reusable frameworks

  for enterprise application delivery.
• Drive

  talent development

  through advanced training, certifications, and structured career paths.
• Competence in Core Systems and Technologies related to HRIS, ERP, CRM, CMS, and Enterprise Workflows
• Proficient in a combination of Cloud Technologies and Hybrid Applications Environments.
• Lead delivery of enterprise platforms (ERP, CRM, HCM, BPM, SaaS, custom apps) with a focus on

  scalability, security, and performance

  .
• Drive

  cloud transformation, microservices adoption, and next-gen integration architectures

  .
• Ensure alignment of digital delivery with

  enterprise strategy, growth priorities, and ROI outcomes

  .
• Accelerate

  business process digitization

  using AI, automation, and data-driven intelligence.
• Champion

  user-centric adoption models

  with change management and next-gen training

Governance & Performance

• Implement a

  robust delivery governance framework

  , defining KPIs, SLAs, and risk controls
• Lead

  portfolio and program governance

  across multiple functions and geographies
• Ensure delivery excellence through

  agile, hybrid, and scaled frameworks

• Own

  executive-level reporting

  of delivery impact, risks, and transformation outcomes
• Lead Key Processes viz. User Experience, Security, Quality, Compliance, Financials

Strategic Partnerships

• Engage and manage Technology & Systems Solutions & Services Providers
• Manage vendor ecosystems to optimize

  delivery quality, and cost efficiency

• Represent EXL externally as a

  thought leader

  in digital delivery and enterprise applications

Primary Internal Interactions

• Functional Heads/ VPs/ AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.
• Internal Audit and SOX - Compliances/ controls in projects

Primary External Interactions

• Implementation Providers
• Resourcing Providers

Skills:

• Proven hands-on experience in

  delivering large-scale enterprise applications

  (ERP, CRM, HCM, BPM, SaaS platforms).
• Strong grounding in

  enterprise/solution architecture

  , API-first integration, and cloud-native/hybrid models.
• Hands-on understanding of

  AI/ML, RPA, and intelligent automation

  as levers for enterprise transformation.
• Solid knowledge of

  cybersecurity, compliance frameworks, and data architecture

  .
• Ability to

  lead multi-phase rollouts, upgrades, integrations, and migrations

  in complex enterprise environments.
• Strong knowledge of

  agile, hybrid, and traditional program management methodologies

  .
• Solid background in

  solution architecture

  - designing scalable, secure, and integrated enterprise application landscapes.
• Experience with

  cloud-based architectures (AWS, Azure, GCP)

  and hybrid deployment models.
• Strong understanding of

  API-led integration, microservices, data flows, and middleware platforms

  .
• Ability to evaluate and recommend

  emerging technologies, SaaS products, and automation tools

  for business impact.

Organizational Relationships

Reports To: Head of Enterprise Digital

Supervises: AVP / SAVP, Managers and Lead Assistant Managers

Skills

Technical & Delivery Skills

. Proven hands-on experience in delivering large-scale enterprise applications (ERP, CRM, HCM, BPM, SaaS platforms).

.Strong grounding in enterprise/solution architecture, API-first integration, and cloud-native/hybrid models.

.Hands-on understanding of AI/ML, RPA, and intelligent automation as levers for enterprise transformation.

.Solid knowledge of cybersecurity, compliance frameworks, and data architecture.

.Ability to lead multi-phase rollouts, upgrades, integrations, and migrations in complex enterprise environments.

.Strong knowledge of agile, hybrid, and traditional program management methodologies.

.Solid background in solution architecture - designing scalable, secure, and integrated enterprise application landscapes.

.Experience with cloud-based architectures (AWS, Azure, GCP) and hybrid deployment models.

.Strong understanding of API-led integration, microservices, data flows, and middleware platforms.

.Ability to evaluate and recommend emerging technologies, SaaS products, and automation tools for business impact.

Leadership & Influence

.Ability to build and scale high-performing global delivery teams.

.Skilled at CXO-level engagement, influencing strategy and enabling IT-business convergence.

.Recognized for building cross-functional collaboration between business, IT, and operations.

.Strong track record of talent mentoring, COE building, and capability scaling.

.Ability to manage internal stakeholders

.Time management and workload planning skills

.Focus on quality and process improvements

.Project management

.Ability to engage and influence CXO-level stakeholders and align IT with business priorities.

.Demonstrated success in building and mentoring high-performing delivery and architecture teams.

.Strong cross-functional leadership with ability to bridge business, IT, and operations.

Education

Bachelor's in computer science, Information Technology, Engineering, or equivalent (required).

Master's (MBA or equivalent) with focus on Technology Management, Information Systems, or Business Strategy (preferred).

Certifications strongly desirable:

• Enterprise Architecture (TOGAF, AWS/Azure/GCP Architect)
• Program/Portfolio Management (PMP, SAFe Agile, PgMP, PRINCE2)
• Cloud & SaaS Platforms (SAP, Oracle, Salesforce, Workday, ServiceNow)
• BPM & Automation (Lean Six Sigma, BPM certifications)