Company Description Welcome to VIAZOVA – Where Journeys Begin and Boundaries End. Based in Cochin, Kerala, we blend rich heritage with modern innovation to reshape travel experiences. Our expert team designs unique and unforgettable journeys, reflecting a blend of expertise and authenticity. VIAZOVA offers a range of services including luxury travel, FIT, GIT, MICE, fixed departures, visa processing, and flight and hotel bookings. We provide personalized service combined with the latest technology to make travel comfortable, transparent, and enjoyable. Role Description This is a full-time, on-site role for a Ticketing Supervisor located in Kochi. The Ticketing Supervisor will manage daily ticketing operations, handle customer service and reservations, and oversee flight and hotel bookings. They will ensure efficient service delivery, coordinate with sales teams for upselling opportunities, and address customer inquiries and issues. Additionally, the role will involve maintaining updated knowledge of industry regulations and best practices to enhance the service quality provided to clients. Qualifications Strong Communication and Customer Service skills Proficiency in Sales and Reservations processes Experience in Event Planning GDS Knowledge Excellent organizational and multitasking abilities Ability to work effectively in a fast-paced environment Relevant experience in the travel industry is a plus Bachelor’s degree in Travel, Tourism, Hospitality Management, or a related field Show more Show less

Company Description VIAZOVA TRAVEL SOLUTIONS PVT LTD, based in Cochin, Kerala, is dedicated to reshaping travel by fusing rich heritage with modern innovation. With a team of travel experts possessing deep knowledge of global destinations, cultures, and logistics, VIAZOVA crafts unique and unforgettable journeys. Their extensive range of services includes luxury travel, FIT, GIT, MICE, visa processing, flight and hotel bookings, and inbound tourism. Combining the latest technology with personalized service, VIAZOVA ensures travelers can explore the world with confidence and ease. Role Description This is a full-time, on-site role for a Visa Executive located in Kochi. The Visa Executive will be responsible for handling visa applications, coordinating with consulates and embassies, providing clients with up-to-date visa information, and ensuring all documentation is accurate and submitted on time. Other day-to-day tasks include maintaining records of visa applications, assisting clients in understanding visa requirements and processes, and ensuring compliance with policies and visa regulations. Qualifications Experience with Visa Processing and Documentation Strong Organizational and Time Management skills Excellent Communication and Interpersonal skills Attention to Detail and Accuracy in handling documents Proficiency in using Office Software and Visa Application Platforms Knowledge of Visa Regulations and Embassy Protocols Ability to work independently and within a team Experience in the travel industry is a plus Bachelor's degree in Travel and Tourism, Business Administration, or related field Show more Show less