As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career.Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About the role: In this opportunity as Application Support Analyst, you will: Experience on Informatica support. The engineer will be responsible for supporting Informatica Development, Extractions, and loading. Fixing the data discrepancies and take care of performance monitoring. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management. Experience in supporting applications built on modern application architecture and cloud infrastructure, Informatica PowerCenter/IDQ, Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure. About You: You're a fit for the role of Application Support Analyst - Informatica if your background includes: 3 to 8+ experienced Informatica Developer and Support will be responsible for implementation of ETL methodology in Data Extraction, Transformation and Loading. Have Knowledge in ETL Design of new or changing mappings and workflows with the team and prepares technical specifications. Should have experience in creating ETL Mappings, Mapplets, Workflows, Worklets using Informatica PowerCenter 10.x and prepare corresponding documentation. Designs and builds integrations supporting standard data warehousing objects (type-2 dimensions, aggregations, star schema, etc.). Should be able to perform source system analysis as required. Works with DBAs and Data Architects to plan and implement appropriate data partitioning strategy in Enterprise Data Warehouse. Implements versioning of the ETL repository and supporting code as necessary. Develops stored procedures, database triggers and SQL queries where needed. Implements best practices and tunes SQL code for optimization. Loads data from SF Power Exchange to Relational database using Informatica. Works with XML's, XML parser, Java and HTTP transformation within Informatica. Experience in Integration of various data sources like Oracle, SQL Server, DB2 and Flat Files in various formats like fixed width, CSV, Salesforce and excel Manage. Have in depth knowledge and experience in implementing the best practices for design and development of data warehouses using Star schema & Snowflake schema design concepts. Experience in Performance Tuning of sources, targets, mappings, transformations, and sessions Carried out support and development activities in a relational database environment, designed tables, procedures/Functions, Packages, Triggers and Views in relational databases and used SQL proficiently in database programming using SNFL Thousand Coffees Thomson Reuters café networking. #LI-VGA1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
