Verbatim Analyst Intern

The Opportunity

Verbatim Analyst- Interns

Your Responsibilities

• Review verbatim (open-ended text) responses for quality and compliance.
• Identify and flag issues such as language inconsistencies, typos, irrelevant answers, gibberish, and nonsensical content.
• Use predefined categories to flag and code the reasons for removing low-quality responses.
• Flag any potentially sensitive or inappropriate content for escalation to senior team members.
• Work closely with project managers and data analysts to understand and maintain quality standards.
• Provide feedback on recurring patterns in responses that might affect data quality.
• Assist in maintaining the performance metrics of all surveys.
• Effectively manage your time to help deliver high-quality results.
• Collaborate with the Team Lead to help prepare process-related documentation and training materials.

Requirements

• Graduate or Postgraduate from any reputed University. While we consider all disciplines, a background in English, Linguistics, Market Research, or Communications are preferred.
• 0-1 year of professional experience; fresh graduates are strongly encouraged to apply.
• Excellent command of the English language, including grammar and spelling.
• Strong attention to detail with a proactive approach to problem-solving.
• Proficient in Windows, Ms Office (Word, Excel, PowerPoint, Outlook etc.), any text editor is a must.
• Familiarity with survey tools like Qualtrics, Confirmit, or Decipher is a plus, but not required.
• Good communication and interpersonal skills to collaborate effectively with team members.
• An analytical mindset with the ability to analyze survey data.
• A willingness to stay updated on industry trends.
• Willingness to work flexible hours, including night shifts, as part of a global team.