Who We Are PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption. PureSpectrum currently facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry’s first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions. The Opportunity PureSpectrum is seeking a Senior Project Manager who will play a key role as the primary liaison between the client and the services teams at PureSpectrum. The Senior Project Manager is responsible for managing project timelines, budgets, and resources effectively to deliver quality results on time for full-service and sample only projects. You should be comfortable breaking down and solving complex problems. You should be able to communicate in a clear and concise manner; this includes being comfortable engaging with clients and other key stakeholders to build consensus, communicate project status, findings, and escalations on a regular basis. You will also need to ensure completion of projects within budget and scope. Your Responsibilities Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms. Manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget. Oversee and work on full-service and sample-only projects (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for ensuring customer & business expectations are met or exceeded. Able to analyze survey, data, and sample requirements. Experience in working with Survey Programmers, Data Analysts and Clients to make sure that all the client deliverables are delivered accurately and timely. Follow established best practices and processes for project delivery, review for accuracy and functionality and provide necessary suggestions on improvements. Provide feedback to sales on project performance to help improve delivery and key metrics for future projects. Take ownership of problematic situations and work closely with other team members to develop solutions that resolve problems. Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business. Help provide training to interns, new hires when necessary. Stay up to date on industry trends and development. Build positive relationships across the organization and with clients. Requirements Graduate or Postgraduate from any recognized University or equivalent education/ professional experience required. 6+ years of experience in Market Research, preferably on sampling and DIY platforms. Knowledge & experience in executing full-service projects. Ability to manage multiple projects with competing priorities. Ability to learn and use new platforms to meet or exceed customer and project needs. Ability to find innovative solutions to address customer and project needs. Solid judgment and critical thinking skills Excellent communication and analytical skills Ability to be proactive in anticipating problems and providing solutions. Good knowledge of Windows, Office (word, excel, PowerPoint, outlook etc.), any text editor is a must. Experience in excel using advanced formulas and excel automations is a plus. A passion for curiosity and a drive to always be learning. Ability to foster positive relationships across teams and customers. Willingness to work in shifts, including night shifts, weekends, and holidays. PureSpectrum Benefits We offer a competitive compensation and benefits package including well covered health insurance, PF etc. Leave policy provides for casual, sick and vacation leaves which adheres to statutory compliance needs. Team events and celebrations. Employees enjoy casual dress and fun within a professional team environment. PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.
As a Data Analyst at PureSpectrum, you will play a crucial role in conducting product-related analyses, generating reports, and deriving insights. You will operate within the Analytics and Data Science team, reporting directly to the VP Analytics and Data Science in a dynamic and fast-paced environment. The ideal candidate for this position is highly analytical, inquisitive, detail-oriented, and adept at collaborating with global stakeholders, technology partners, and vendors. Your primary responsibilities will include understanding business challenges, formulating and testing hypotheses utilizing appropriate statistical methods, and developing Proof-of-Concept (POC) models. You will be tasked with creating and refining predictive models to construct training datasets, as well as executing end-to-end projects that involve data mining, cleaning, inputting, and transforming from various databases. Collaborating with the engineering team, you will establish pipelines for collecting, storing, and retrieving training datasets. Furthermore, you will work closely with cross-functional teams to prioritize workflows, address data consistency and quality issues, and effectively communicate findings and analyses to technical and non-technical audiences. To qualify for this role, you should possess a Bachelor's degree with a minimum of 3 years of hands-on experience in Data Analysis, or a Master's Degree in Quantitative Economics with at least one year of relevant experience. Proficiency in big data environments like AWS, relational database management systems, and programming languages such as Python, R, and SAS is essential. Previous experience in report and dashboard design, API integrations, and familiarity with databases and BI tools like SQL, mongoDB, QuickSight, Tableau, and Microsoft Power BI will be advantageous. PureSpectrum offers a competitive compensation and benefits package that includes comprehensive health insurance, PF, and a leave policy compliant with statutory requirements. In addition, you will have the opportunity to participate in team events and celebrations, enjoy a casual dress code, and work in a professional yet enjoyable team environment.,
Who We Are PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution. The Opportunity PureSpectrum is seeking a passionate and experienced Customer Success Associate to join our dynamic Customer Success team. In this role, you will support clients on our platform by managing tickets, onboarding and training new users, troubleshooting issues, and coordinating projects. You will also proactively manage delivery for major customers and large-scale projects. This position offers hands-on exposure to the Customer Success–Services workflow, the project management lifecycle, and close collaboration with cross-functional teams. If you’re an organized, detail-oriented problem solver who thrives in a fast-paced, data-driven environment — and wants to have a whole lot of fun while doing it — we’d love for you to explore what PureSpectrum has to offer! Location: This position is based out of our Hyderabad, India office, requiring in-office presence of 3 days a week . Your Responsibilities Provide direct support to users via various support channels, helping them smoothly adopt and effectively utilize the PureSpectrum Marketplace. Learn to identify and troubleshoot common technical issues, escalating complex problems to senior team members as needed. Support initiatives to proactively engage with customers, ensuring their needs are met. Help identify, analyze, and report product errors, failures, or malfunctions to management. Work with sales and product teams to understand customer needs and product updates. Assist in managing projects to learn and effectively support the PureSpectrum platform. Shadow senior team members to understand and eventually contribute to the onboarding and training of new customers. Requirements Over 5 years of experience, including 3+ years in the market research industry and nearly 2 years of hands-on experience with MR SaaS solutions in customer-facing or support roles. Experience with solving problems and providing clear feedback Excellent communication skills, with the ability to clearly convey information. A strong desire to learn and grow within a fast-paced environment. A willingness to work collaboratively and take direction from experienced team members. Familiarity with data analysis concepts is a plus, but not required. PureSpectrum Perks PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations. Team events and celebrations. Employees enjoy casual dress and fun within a professional team environment. We believe in supporting our team both personally and professionally—empowering you to thrive inside and outside of work. PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.
Who We Are PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution. The Opportunity PureSpectrum is looking for enthusiastic and proactive People & Culture Intern to join our team and gain hands-on experience in core functions of People & Culture – Talent Acquisition, Onboarding Assistance, and Employee Engagement and an opportunity to contribute to a dynamic team that prides in creating meaningful and world-class experiences for its employees and stakeholders. If you're an organized, detail-oriented individual with excellent communication skills who’s eager to learn in a fast-paced, inclusive and people-first workplace — come see what PureSpectrum has to offer! This is a 3-month, full-time internship based out of our Hyderabad, India office (5 days a week, in-office position). Your Responsibilities Talent Acquisition Understand job descriptions and role specifications for open positions and assist with sourcing candidates via job boards, LinkedIn, and other channels. Screen applications and coordinate interview schedules. Support in maintaining recruitment trackers and candidate database. Maintain discretion and confidentiality while handling candidate and organizational information. Onboarding Assistance Prepare onboarding materials and welcome kits for new hires. Coordinate with cross-functional teams to ensure a smooth Day 1 experience. Support orientation sessions and documentation processes. Employee Engagement Assist in planning and executing employee engagement activities, celebrations, and wellness initiatives. Support internal communications, including newsletters, engagement updates, and event announcements. Contribute creative ideas to strengthen company culture and enhance employee experience. Requirements MBA HR or MHRM from any reputed University. (Mandatory) Understanding of the talent acquisition cycle and onboarding processes. People-first approach, with a focus on employee experience and responsiveness in a fast-paced environment. Excellent communication, analytical skills and drafting/writing skills. Proficient in Google workplace (Google- Docs, Sheets, Calendar, Meet, Drive) Experience with Excel functions such as VLOOKUP, Pivot Tables, and other commonly used formulas. Demonstrated curiosity and a continuous learning attitude. Strong interpersonal skills with the ability to foster positive relationships across teams / functions. Willingness to work flexible hours, as part of a global team. PureSpectrum Perks PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations. Team events and celebrations. Employees enjoy casual dress and fun within a professional team environment. We believe in supporting our team both personally and professionally—empowering you to thrive inside and outside of work. PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.
Who We Are PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution. Location: This position is based out of our office in Hyderabad, India, requiring in-office presence of 3 days a week . Working Hours : North America (NA) time zone The Opportunity PureSpectrum is seeking a detail oriented and organized Sample Supply Analytics Associate to join our exceptional team. In this position, you will play an important role in managing and growing our vast supply network. This position offers an exciting opportunity to work with leading-edge technology, collaborate with diverse teams, and be part of a company that is transforming the market research industry. As a Sample Supply Analytics Associate, you will be responsible for responding to and managing requests from our supply partners and internal teams. In addition, you will provide critical support during the onboarding phase for new suppliers along with regular reviews and performance assessments to help ensure a successful integration into our platform. You will become an expert in understanding the key drivers of performance for our supply partners, and will use this knowledge to proactively address problems and concerns before they become serious. You will also be responsible for generating, maintaining, and updating our supplier related performance reports, knowledge management systems, documentation, and databases. This position reports directly to a senior member of the Product leadership team. Your Responsibilities Monitor and respond to internal and supplier Slack channels/email messages in a timely manner Perform basic troubleshooting for supplies, which may include analysis utilizing dashboards, Excel pivot tables, postman, and Studio 3t Onboarding support and guidance for new supply partners, including promptly answering integration questions, conducting regular performance reviews, and providing optimization recommendations Answer internal questions related to survey/market research fielding best practices in each country, which may include finding and validating answers from reliable external sources Monitor and review supplier performance in order to proactively identify and address concerning metrics Manage supplier outreach request through Slack and Email Review and approve monthly supplier statements prior to being sent out Create and distribute monthly/quarterly supplier performance reports Update and maintain supplier information and supplier related resources in our knowledge management system Create, update, and maintain documentation used by the supply team Requirements Highly organized and detail-oriented Ability to work across time zone, with demonstrated experience sharing updates and handing off assignments between shifts Strong critical thinking, analytical, and problem-solving abilities. Strong organizational skills; able to prioritize tasks and issues. Ability to acknowledge receipt of emails and Slack messages in a timely manner and ensure there is a final resolution to the question, request, concern or issue. Technical acumen and knowledge of Postman / Rest APIs Strong Excel and Pivot table skills A self-starter with strong multi-tasking skills and desire to continue to learn Positive attitude and ability to work in a fast-paced environment Comfortable with flexible working hours to cover GMT and IST, with expectation of responding via Slack during overlapping PST hours PureSpectrum Perks PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations. We offer a competitive compensation and benefits package including well covered health insurance, PF etc. Leave policy provides for casual, sick and vacation leaves that aids in employee engagement and adheres to statutory compliance needs. Team events and celebrations. Employees enjoy casual dress and fun within a professional team environment. We believe in supporting our team both personally and professionally—empowering you to thrive inside and outside of work. PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.
As a Customer Success Associate at PureSpectrum, you will play a crucial role in supporting clients on the platform. Your responsibilities will include: - Providing direct support to users through various channels, ensuring smooth adoption and effective utilization of the PureSpectrum Marketplace. - Identifying and troubleshooting common technical issues, escalating complex problems to senior team members when necessary. - Proactively engaging with customers to ensure their needs are met and reporting product errors or malfunctions to management. - Collaborating with sales and product teams to understand customer needs and product updates. - Assisting in managing projects and supporting the PureSpectrum platform effectively. - Shadowing senior team members to learn and eventually contribute to the onboarding and training of new customers. Qualifications required for this role include: - Over 5 years of experience, with 3+ years in the market research industry and nearly 2 years in customer-facing or support roles with MR SaaS solutions. - Experience in problem-solving and providing clear feedback. - Excellent communication skills to convey information effectively. - Strong desire to learn and grow in a fast-paced environment. - Willingness to collaborate and take direction from experienced team members. - Familiarity with data analysis concepts is a plus. PureSpectrum, a rapidly growing market research and insights platform, is known for simplifying technology to gather and activate consumer data seamlessly. With a focus on high-quality multi-sourcing and fully automated research, PureSpectrum is shaping the future of insights. The company has been globally recognized for innovation and culture, being named as one of the most loved workplaces and best places to work. If you are an organized, detail-oriented problem solver who thrives in a fast-paced, data-driven environment, PureSpectrum offers a dynamic work environment where you can have a lot of fun while making a significant impact in the industry. Join us at PureSpectrum and be a part of our innovative and collaborative team in Hyderabad, India, with in-office presence required for 3 days a week. PureSpectrum Perks: - Creative and collaborative work environment with team celebrations and events. - Casual dress code and a fun yet professional team environment. - Support for personal and professional growth, empowering you to thrive both at work and beyond.,