Vendor Services Coordinator

You will be part of a team that is redefining the future of legal operations through the power of AI at Onit. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management, and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. As an innovator using AI at the core, you will help legal departments become faster, smarter, and more strategic. If you are energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we would love to meet you. As a Vendor Services Coordinator within our Global Support team, you will play a crucial role in facilitating customers" success in technology solutions delivery. Your responsibilities will include: - Assisting with the implementation for Vendor Services and legal vendors onto our system. - Supporting the management of account software subscriptions. - Providing support to active Vendor Services and legal vendors using our product. - Troubleshooting issues users encounter. - Developing and implementing training plans. - Recommending program improvements or revisions to the product. To excel in this role, you should have the following required skills: - Experience with Microsoft Office Suite, particularly with Excel. - Effective communication and positive work relations. - Competency in correct English usage, grammar, spelling, punctuation, and arithmetic. - Functional and technical knowledge and skills at a high level of accomplishment. - Proven customer service skills. - Detail-oriented and good organizational skills. - Strong teamwork and interpersonal skills at all levels. - Analytical, problem-solving, and conceptual skills. - Motivated self-starter. - 1-2 years of professional experience; electronic e-billing or accounting experience is preferred but not required. - A Bachelor's degree is desired but not required.,