User Experience Research - Senior/Expert

Role Overview: As a User Researcher at SAP, you will be instrumental in ensuring an outstanding user experience for SAP's strategic S/4HANA Cloud solution. You will collaborate closely with a diverse team of interaction designers, user researchers, and visual designers to drive product definition that is user-centric. Key Responsibilities: - Lead and execute user-centric projects from inception to usability testing, ensuring a seamless process - Work closely with design and product team members to identify and explore key discovery spaces - Engage with end users, customers, and customer-facing teams to gain deep insights into their requirements - Apply a range of qualitative and quantitative user research methods, especially in a business software context - Utilize various research tools to gather valuable insights - Demonstrate strong analytical skills and effective communication in English, with proficiency in Hindi being a plus - Collaborate in international and cross-functional teams, showcasing strong writing, presentation, and time management abilities Qualifications Required: - Possess 10+ years of hands-on experience in User Research - Have a proven track record as a User Researcher across diverse business domains - Hold a degree from a university or university of applied science in fields like Psychology, Interaction Design, Human-Computer Interaction, Digital Media, or related disciplines Additional Details: SAP is a purpose-driven and forward-thinking organization that prioritizes inclusion, health, well-being, and flexible work arrangements. With a global customer base exceeding 400,000, SAP is a frontrunner in end-to-end business application software and associated services. The company's culture celebrates diversity and personal growth, with a commitment to fostering a more equitable world. SAP is an equal opportunity employer and offers accessibility support to candidates with disabilities. If you are eager to unleash your potential at SAP, we encourage you to apply now.,