US Shift , Recruitment in Kolkata

As an International Contact center based in India and US, Adeeba E-Services Pvt. Ltd. has been providing Telemarketing services since 2014 with a strong foundation of customer satisfaction, reliable services, and continuous support functions. The company focuses on trust, accountability, and reliability in delivering high-quality products and technical services to offshore consumers and business entities. Adeeba E-Services Pvt. Ltd. aims to provide IT-enabled support systems to customers with a commitment to continual improvement and innovative solutions. **Role Overview:** - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing technical problems efficiently - Recommending the best plan to resolve customer issues - Selling technical support plans and relevant software to customers **Key Responsibilities:** - Handle inbound calls professionally and efficiently - Diagnose technical issues accurately - Recommend appropriate solutions and plans to customers - Upsell technical support plans along with relevant software **Qualifications Required:** - High School or Graduation If you are looking for a job that offers great benefits and numerous growth opportunities, this role at Adeeba E-Services Pvt. Ltd. might be the perfect fit for you. For further details, please contact HR at 8016099788/9038208238. All your information will be handled confidentially in compliance with EEO guidelines.,