69 Urs Jobs - Page 2

The Strategy Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build, and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consulting - Global Network s SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy Consulting Global Network : Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, d igital is changing the way organizations engage with their employees, business partners, customers and communities . This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Accenture Global Network Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, toassist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP,AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional.

Understanding Customer Requirement Develop understanding of customers requirements for the enquiries through URS / Tender documents or as per technical discussion with customer Required Candidate profile Technical Proposal Develop technical proposal, specification sheets, Filling URS with conformations, compliances for closing the technical aspects inline with customer requirements & deviations if any

Role & responsibilities Develop and document User Requirement Specifications (URS) for new equipment, systems, and processes. Work closely with stakeholder, Manufacturing, Quality Assurance (QA), to gather project requirements. Assist in creating Functional Requirement Specifications (FRS) and Design Qualification (DQ) documents . Support vendor selection by defining technical specifications and reviewing proposals. Ensure compliance with GMP, ISO, and other regulatory standards while defining project requirements. Coordinate with suppliers, contractors, and internal stakeholders to track project progress. Assist in preparing risk assessments, validation protocols, and technical reports. Maintain project documentation, ensuring accuracy and version control. Provide support in equipment installation, commissioning, and validation activities. Preferred candidate profile Experience: 0-2 years Education: Bachelor's/Masters in Mechanical or Electrical Engineering Knowledge of equipment qualification (IQ/OQ/PQ) and validation processes. Familiarity with AutoCAD or other technical design tools (optional). Perks and benefits Interested candidates can share their cv at rhythma.bhatia@wingspharma.com

The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build, and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consulting - Global Network s SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy Consulting Global Network : Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, d igital is changing the way organizations engage with their employees, business partners, customers and communities . This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Accenture Global Network Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Academic: 1. Should have minimum qualification of M.Sc preferably in chemistry. 2. Minimum 10+ years experience 3. Academic career should be good (preferably first class and above) 4. Candidate will be preferred having good communication skill and writing Job Profile: Equipment Qualification protocol / report review DQ, IQ, OQ, PQ, FAT & SAT Should have knowledge of API process equipment like reactor, centrifuge etc. Equipment URS review, Layout, P & ID review Handling of QMS documents Like Change control, Deviations, Incidences, Performing the Investigation using different investigation tools. Performing the Risk Assessment like nitrosamine Risk Assessment, Quality risk Assessment. HVAC Qualification, PP area Qualification. Handling of temperature mapping activities. Facility Qualification

1. To review URS, DQ of new equipment, system & utilities like HVAC, Water system, Compressed air, Nitrogen system etc. 2. To prepare, monitor and review of qualification documents i.e. FAT, SAT, IQ, OQ & PQ protocol and reports. 3. To review all types of area layouts. 4. To execute the facility qualification for release facility in routine use. 5. To review calibration certificate of instruments. 6. To review preventive maintenance report. 7. To prepare, monitor and review temperature mapping protocol and report of equipment and area. 8. To tracking of periodic qualification of equipment, area and inform to responsible person. 9. Prepare & review of Standard Operating Procedure. 10. Preparation & review of Quality risk assessments report. 11. Preparation of Product Quality Review Report. 12. Preparation & review of Trend report of Deviation, Market Complaint, Out of Specification, Out of trend, Return Goods. 13. Release of RM/PM/FP & Intermediates in SAP system. 14. Perform internal audits of different departments. 15. Knowledge about GEMBA walk / Walk through audit in respective department and ensure the compliance of identified observations. 16. Initiation, review, evaluation & closure of change controls as initiator or QA coordinator role. 17. Issuance, archival and control of all documents likes SOPs, MPCR, format and logbook. 18. Withdrawal of raw material, intermediate/ finished product, stability, hold time and equipment cleaning (swab) samples.

Help PM/ Designee to Define and Manage scope by coordinating for development and approval of the requirements documents PRD, URS & FRS. In an independent role, work with Business Analyst for these documents to monitor & report the progress. Assist the PM/ Designee in drafting schedules and other project related documents. In an independent role, develop and maintain detailed project schedule Assist the PM/ Designee in developing and managing communications plan. In an independent role, develop and manage communication plan Monitor & manage project deliverables in line with the project plan and report to management Help PM/ Designeeto develop and maintain project "RAID" logs (Risks, Actions, Issues, Decision) Help PM/ Designeeto manage project scope, change control and escalate issues where necessary. In an independent role, manage the same with help Business Analyst whenever required Use project scheduling and control tools to monitor & report project progress and performance Help PM/ Designeeto work closely with users to ensure that project meets business needs. In an independent role, work with Business Analyst for the same Define and manage the User Acceptance Criteria with help of Business Analyst Provide regular status reports to PM and/or management Distribute minutes to all project team members Effectively and accurately communicate relevant project information to the project team as directed by PM/ Management Help PM/ Designeeto ensure pre go-live communications are prepared, reviewed and distributed Coordinate go-live readiness activities as directed by PM/ Management Coordinate closure activities as directed by PM/ Management Performs all other related duties as assigned.

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleClearing and Settlement Operator, NCT LocationPune, India Role Description ETF Rates Settlements does exception handling of DB and Non DB Issued securities for rates business. International Non DB Issued creators are mainly UBS, Blackrock (iShares) and Vanguard for which DB is one of the principal bank and has capability to create and redeem stock with State Street who act as an Authorized participant. This involves lot of stake and NAV sensitivity due to competition between similar products. Critical activities includes solving unmatched trades, prioritizing CCP deliveries, raising traded short ISIN through define reports to trading desk, working on settling subscription and redemption queries, Singapore/HK creations and TLM reconciliation. Delay in foresaid activities have directly impact in creating daily penalties or complaints raised by client. Specially, creation orders versus client deliveries if booked in LDN-APAC zones have risk of VD buy-in if arrangement of moving stock is not in line. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Work on unmatched trades by contacting counterparties and middle office to solve economic and non-economic discrepancies. Updating cash/stock SSI and fixing location matrix from ODC for STP settlement Performing inventory management on each ISIN to cover shorts by chasing c/p on receipts, requesting DRL team to move stock from one market to another and raising traded short ISIN to desk in designated format. Working on unmatched/inventory management of iShares creations/redemptions booked during the day and receiving such communication from State Street who acts as our Authorize participant. Action on settlement inventory task (TFSC,TFSA,CLSS) by agreeing reversal with c/ps or manual settlement of trade. Instructing manual swifts (MT540,541,542,543) through FMS in cases such as net off, reversal, dupe settlement. Clearance of nostro and depot TLM breaks by performing required level of investigation and raising issue to appropriate teams. Preparation of risk reports like SOD, EOD, DB MI to share open risk with management. Knowledge about CASS, CSDR and other regulatory changes and its applicability to day to day operations. Pre-matching of trades with CPTY / inventory management / clearing and settlement of trades Monitor and confirm incoming funds for timely settlement in compliance with market practice. Closely work with Risk Team, Middle Office and Front Office to push payments from their queue and assist in resolving payment issues and exceptional items Handle client queries including ad-hoc queries via phone and email Pro-actively chase counterparties and relevant groups in resolving non receipt of funds or payment issues and trade settlements issues. Understand the importance of managing issues and escalations Perform counterparties SSI, Trade amendments and FX Bookings Ensure & prepare the smooth settlements with Market and client / affiliate trades. Arrange for stock borrow to avoid the fail to deliver the stock to the client Calculating & confirming collateral balance of SBL and General Margin trades Ensuring & preparing the smooth settlement of market trades and client / affiliate trades Liaise with relevant teams for settlement inquiries relating to SBL equity transactions Communicating with external/internal clients Creating & sending various reports to on-shore units Your skills and experience Candidate/applicant should have analytical and good problem solving, should have good communication and escalate any issues proactively. The role requires extensive internal and external stakeholder communication. Should be a team player Flexible with shifts and be ready to take on additional responsibilities when needed. The Ideal candidate should have a university degree or equivalent with 2-6 years of Investment Banking operations experience of which at least 2 years of experience in Equity Settlements managing European settlements. Should have strong knowledge of trade life cycle and good understanding of Equities product and Business and European market nuances Strong analytical skills, detail oriented, flexible to work in shifts and take additional responsibility when needed. Very good verbal and written articulation/communication skills Should be able to challenge status quo. The ideal candidate should have hands on Experience in Trade settlements and should have managed Trade operations in the past, preferably for European markets. Should have strong knowledge of trade life cycle and market nuances. Good knowledge on various financial products like Cash Equities, Prime finance, Stock Borrow loan settlements etc. Basic understanding of Conversions, Corporate actions and Securities static data Proficient in MS office with specific concentration on MS Excel Good analytical skills and trouble shooting skills How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitleClearing and Settlement Operator, NCT LocationJaipur, India Role Description ETF Rates Settlements does exception handling of DB and Non DB Issued securities for rates business. International Non DB Issued creators are mainly UBS, Blackrock (iShares) and Vanguard for which DB is one of the principal bank and has capability to create and redeem stock with State Street who act as an Authorized participant. This involves lot of stake and NAV sensitivity due to competition between similar products. Critical activities includes solving unmatched trades, prioritizing CCP deliveries, raising traded short ISIN through define reports to trading desk, working on settling subscription and redemption queries, Singapore/HK creations and TLM reconciliation. Delay in foresaid activities have directly impact in creating daily penalties or complaints raised by client. Specially, creation orders versus client deliveries if booked in LDN-APAC zones have risk of VD buy-in if arrangement of moving stock is not in line. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Work on unmatched trades by contacting counterparties and middle office to solve economic and non-economic discrepancies. Updating cash/stock SSI and fixing location matrix from ODC for STP settlement Performing inventory management on each ISIN to cover shorts by chasing c/p on receipts, requesting DRL team to move stock from one market to another and raising traded short ISIN to desk in designated format. Working on unmatched/inventory management of iShares creations/redemptions booked during the day and receiving such communication from State Street who acts as our Authorize participant. Action on settlement inventory task (TFSC,TFSA,CLSS) by agreeing reversal with c/ps or manual settlement of trade. Instructing manual swifts (MT540,541,542,543) through FMS in cases such as net off, reversal, dupe settlement. Clearance of nostro and depot TLM breaks by performing required level of investigation and raising issue to appropriate teams. Preparation of risk reports like SOD, EOD, DB MI to share open risk with management. Knowledge about CASS, CSDR and other regulatory changes and its applicability to day to day operations. Pre-matching of trades with CPTY / inventory management / clearing and settlement of trades Monitor and confirm incoming funds for timely settlement in compliance with market practice. Closely work with Risk Team, Middle Office and Front Office to push payments from their queue and assist in resolving payment issues and exceptional items Handle client queries including ad-hoc queries via phone and email Pro-actively chase counterparties and relevant groups in resolving non receipt of funds or payment issues and trade settlements issues. Understand the importance of managing issues and escalations Perform counterparties SSI, Trade amendments and FX Bookings Ensure & prepare the smooth settlements with Market and client / affiliate trades. Arrange for stock borrow to avoid the fail to deliver the stock to the client Calculating & confirming collateral balance of SBL and General Margin trades Ensuring & preparing the smooth settlement of market trades and client / affiliate trades Liaise with relevant teams for settlement inquiries relating to SBL equity transactions Communicating with external/internal clients Creating & sending various reports to on-shore units Your skills and experience Candidate/applicant should have analytical and good problem solving, should have good communication and escalate any issues proactively. The role requires extensive internal and external stakeholder communication. Should be a team player Flexible with shifts and be ready to take on additional responsibilities when needed. The Ideal candidate should have a university degree or equivalent with 2-6 years of Investment Banking operations experience of which at least 2 years of experience in Equity Settlements managing European settlements. Should have strong knowledge of trade life cycle and good understanding of Equities product and Business and European market nuances Strong analytical skills, detail oriented, flexible to work in shifts and take additional responsibility when needed. Very good verbal and written articulation/communication skills Should be able to challenge status quo. The ideal candidate should have hands on Experience in Trade settlements and should have managed Trade operations in the past, preferably for European markets. Should have strong knowledge of trade life cycle and market nuances. Good knowledge on various financial products like Cash Equities, Prime finance, Stock Borrow loan settlements etc. Basic understanding of Conversions, Corporate actions and Securities static data Proficient in MS office with specific concentration on MS Excel Good analytical skills and trouble shooting skills How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Services in Scope of Senior Business Analyst + Veeva Vault/ Veeva Promo mats/ Veeva With Pharma Domains Supplier will support the internal Business Project Lead with the following tasks and deliverables: Coordinate and lead development team, run PoC and implementation. Set up task management and progress tracking. If necessary, support creation of User requirements specifications (URS). Where necessary, support writing User Stories and breaking up the tasks for managing the development in the style of an agile framework. Collect, adapt, amend, document user requirements where needed. Support creation of Functional specifications (FS). Together with IT Project Lead, align and set up planning for implementation. Together with IT PL and Business PL prepare roadmap for additional future use cases for roll out to onboard further processes/functions. Veeva, Business Analyst

Position Overview: We are seeking a knowledgeable and results-driven CSV Engineer to join our team, specializing in providing expert validation services to our clients. In this role, you will work closely with a diverse range of companies, ensuring the compliance, reliability, and quality of their computerized systems while adhering to industry regulations and best practices. Key Responsibilities: Validation Strategy and Planning: - Collaborate with clients to develop tailored validation strategies and plans based on their specific needs and regulatory requirements. - Assess project scope, goals, and timelines to design efficient validation approaches. Validation Execution: - Design, develop, and execute validation protocols, including IQ, OQ and PQ to verify system functionality and compliance. - Provide on-site or remote assistance during testing and data collection phases. Documentation and Reporting: - Generate comprehensive validation documentation, such as validation master plans, Risk assessment/GxP Assessment, FS, CS, FRA, test scripts, 21 CFR PART 11 Assessment and validation reports. - Create clear and organized documentation that demonstrates compliance and traceability. Change Control and Risk Management: - Collaborate with clients to assess and manage risks associated with changes to computerized systems, ensuring proper change control procedures are followed. - Advise on the impact of changes and recommend appropriate validation strategies. Regulatory Compliance: - Stay up-to-date with relevant regulations, guidelines (e.g.,21 CFR PART 11, EU Annexure 11, cGMP, GAMP5, Data Integrity etc.), and industry trends related to computer system validation. - Apply your expertise to guide clients in meeting regulatory requirements during the validation process. Client Collaboration: - Build strong working relationships with clients, acting as a trusted advisor and validation expert. - Provide guidance, recommendations, and regular updates to ensure successful validation outcomes. Training and Support: - Provide training to Perfect Utilities engineers involved in the validation process, empowering them to understand and implement validation principles. Continuous Improvement: - Offer insights and suggestions for process improvement and optimization within the validation lifecycle. Required Qualifications and Candidate Profile: Diploma, Bachelors Degree or equivalent in technical area preferred 1-5 years of hands-on experience in computer system validation of PLC based complex system preferably across different industries and systems. Knowledge of BMS, DCS, Lab Software Validation, Vision Software Validation. Being familiar with validation principles, regulatory requirements (e.g., 21 CFR PART 11, EU Annexure 11, cGMP, GAMP5, Data Integrity etc.) Proven track record of delivering successful validation projects and ensuring compliance. Excellent communication and interpersonal skills to collaborate effectively with diverse clients. Candidate should be ready for travelling across India. Benefits: As a valued member of our team, you will enjoy the opportunity to work with a range of clients, contribute to their success, and expand your professional network. We offer competitive compensation, a dynamic and supportive work environment, and the chance to make a meaningful impact in the industry by delivering exceptional validation services. If you are a skilled CSV Engineer with a passion for assisting companies in achieving compliance and reliability in their computerized systems, we invite you to join us. Help us provide top-notch validation expertise and contribute to our clients' growth and success.

Description 1. Ensure Review and Approval of planning, execution and documentation of Change Management Activities (at Asses / Review states); along with associated lifecycle documents and test documents for Change Lifecycle by maintaining the IT Compliance standards. 2. Responsible for the review and approval of Test Scripts and executed test cases to assure compliance with good documentation practices. 3. Individual contributor for Quality, Compliance, and Good Documentation Practices 4. Experienced in authoring review of validation documentation such as URS, FRS, and SDS, Validation Plan, Issues Log, Design Review, IQ Protocol/Report, OQ Protocol/Report, Test Cases, Test executions, Trace Matrix, and Validation report, etc. 5. Working on Defect Management, CAPA and Deviation documentation, review and approval. working on testing and validation management tools like ServiceNow, HP ALM, Document Management (GDRS/ EDMS), or equivalent tools, etc. 6. Research in supporting systems (e.g., GDRS, ServiceNow, EDMS, etc.) that store the records to be reviewed 7. Sign Approve request forms for HPQC as IT Compliance approver. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills validation Languages RequiredENGLISH Role Rarity To Be Defined

*Conducting regular patient check-ups and exams. *Diagnosing and treating illnesses and disorders related to the urinary tract, kidneys, and male reproductive system. *Prescribing medication and follow up instructions. *Performing surgical procedures as needed. *Maintaining accurate patient records and communicating with fellow healthcare professionals as needed. *Interested candidate with relevant experience of 2 to 4 years

*Conducting regular patient check-ups and exams. *Diagnosing and treating illnesses and disorders related to the urinary tract, kidneys, and male reproductive system. *Prescribing medication and follow up instructions. *Performing surgical procedures as needed. *Maintaining accurate patient records and communicating with fellow healthcare professionals as needed. *Interested candidate with relevant expereince of 2 to 4 years may apply or whatsapp CV@8448599671.

The Strategy & Consulting Global Network SONG Practice Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Manager | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 8+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting- Global Networks SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 8 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

all drawings related to Change controls Modifications Responsible for all Auto cad Preparation of P&ID layout as per URS BOQ as per P&ID URS DQ IQ OQ and PQ Utility equipment's HVAC PR creation and bills service entry PR PO tracking, GRN tracking

Having 10 years of IT Experience Have worked on Siemens Opcenter as Technical Functional delivery consultant. Having experience of leading project teams. Having worked in GxP environment Having MES implementation real time exposure in Life Science Pharma industry Have worked with Global Team member Have worked on URS, FRS, TS, IQ, OQ, Fit Gap analysis.

Purpose of the role: This position will form an integral part in achieving all quality objectives by developing & implementing the current Quality procedures and systems in line with global regulatory expectations and industry practices. Need to work closely with all CFT team in a collaborative manner to build a Quality system. Primary Responsibility: 1. Lead all personnel and processes involved in Inspection and Packaging operations occurring on all shifts. 2. Maintain knowledge of state-of-the-art Biopharmaceutical industry standards and guidelines for inspection and packaging concepts, practices, and processes. 3. Responsible for DP facility packing activities (operation and cleaning of Visual inspection board, Plunger rod insertion & Labelling machine, Cartridge Labelling machine, Blister packing machine, Automatic Cartoning Machine, Pen Assembling and labelling machine, Cold room) related to drug product. 4. Assist the installation and commissioning activities like FAT, SAT etc. of the packing lines for Vials, PFS and Cartridge facility packing. 5. Preparation and review of the URS, QRM, IQ, OQ and PQ protocols for Plunger rod insertion & Labelling machine, Cartridge Labelling machine, Blister packing machine, Automatic Cartoning Machine, weighing balances, Pen Assembling and labelling machine, Serialization etc. 6. Ensure QMS compliance in qualification, visual inspection and packing related activities. 7. Assist the validations of equipment and the process. 8. Identify and implement the visual inspection and packing procedures with compliance to current GMP requirements. 9. Implementation of Track & Trace system for the packaging. 10.Performing the FAT & SAT of packing line equipment at vendor sites or at our facility. 11. Performing/executing the IQ, OQ and PQ related to packaging lines. 12. Performing the visual inspection activities. 13. Assisting the validation activities of other equipment like cold room, pass-box and area. 14. Prepare & review of all SOP`s/protocols related to visual inspection/packing area procedures/equipment and drug product facility. 15. Identify and implement the manufacture procedures with compliance to current GMP requirements. 16. Timely initiation, investigation, impact assessment of QMS elements.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. About The Role : The GxP CSV Validation Engineer ensures that digital systems used in clinical development comply with regulatory standards (GxP, 21 CFR Part 11, EMA Annex 11). They develop and execute validation protocols (IQ, OQ, PQ), risk assessments, and documentation to support system compliance and audits. The GxP CSV Validation Engineer ensures that digital systems used in Clinical, Regulatory Affairs, Medical Affairs, and PV Safety comply with GxP, 21 CFR Part 11, EMA Annex 11, and other regulatory standards. They develop and execute validation protocols (IQ, OQ, PQ), perform risk assessments, and maintain compliance documentation. Primary Skills Bachelors or Masters degree in Life Sciences, Computer Science, Regulatory Affairs, Quality Assurance, or a related field Certifications such as Certified Quality Auditor (CQA), GAMP 5, or CSV-related certifications are advantageous Skills (competencies)

Greetings from Datakaar Private Limited. We are having opening with our client for Remote location for permanent Position you can work from pan India. We are looking for Immediate Position. Job Description: - Good knowledge of IT systems and different databases - Strong knowledge of IT systems and databases used in healthcare, including regulatory and pharmacovigilance databases - Experience in business requirements gathering, evaluation and preparation of URS/FRS documents - Excellent Business Process Analysis skills to evaluate the business processes, identify deficiencies and recommend improvements to optimize performance - Experience working in GxP environments and familiarity with computer system validation processes - Excellent communication and interpersonal skills. Tools: - MS Office 365 - Jira - Veeva Vault RIM and Veeva Vault QMS - ArisGlobal LSMV / LSRA - HPALM Only Interested candidate and Immediate Joiner share your resume @ amrita singh@datakaar.com and call on below number. Total Experience: 7 Years to 10 years Job Location: Remote Job Type: Permanent Notice period : Immediate Joiner. Thanks & regards, Amrita Singh 8210290845

Job Description Overview: We are looking for a meticulous Computer System Validation Assistant Manager to champion the integrity of our computerized systems at Evertogen Life Sciences. In this pivotal role, you will be instrumental in ensuring our systems meet stringent GxP regulations, including FDA 21 CFR Part 11 and EU Annex 11. Your expertise will drive the development and execution of validation plans, risk assessments, and comprehensive validation documentation across manufacturing, quality control, and utilities. Collaborating closely with cross-functional teams such as QA, IT, and manufacturing, you will oversee system qualification, manage change controls, and ensure data integrity. As a guardian of compliance, you'll prepare for audits, conduct periodic reviews, and foster continuous improvement in our CSV activities. If you're passionate about maintaining the highest standards of data integrity and regulatory adherence within a dynamic pharmaceutical environment, seize this opportunity to make a significant impact on our global operations and contribute to the delivery of safe and effective medicines. Job Details: Industry: Pharmaceutical Department: Quality Assurance / IT Role: Computer System Validation Assistant Manager Location: Hyderabad Compensation: 6-8LPA Experience: 4-6 years Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or related field Responsibilities: CSV Planning and Implementation Develop and execute comprehensive Computer System Validation (CSV) plans in compliance with GxP regulations for software used in manufacturing, QC, and utilities. Conduct thorough risk assessments and impact analysis for computerized systems used in the manufacturing, quality control, and utilities of oral solid dosage (OSD) products. Maintain an updated IT inventory of computerized systems and meticulously review validation documentation, including User Requirements Specifications (URS), Functional Requirements Specifications (FRS), and Validation Master Plans (VMP). Create and maintain validation protocols (IQ, OQ, PQ) to ensure systems meet predetermined acceptance criteria. Collaborate with cross-functional teams to align validation activities with project timelines and business objectives. Regulatory Compliance Ensure all computerized systems comply with applicable regulatory guidelines, including FDA 21 CFR Part 11, EU Annex 11, and GAMP 5. Prepare for and actively participate in internal and external audits, providing evidence of system compliance and validation. Implement and monitor robust measures to ensure data integrity across all computerized systems, adhering to ALCOA principles. Stay abreast of current regulatory requirements and industry best practices related to CSV and data integrity. Develop and maintain standard operating procedures (SOPs) related to computer system validation. System Qualification and Maintenance Oversee the qualification of new systems, including laboratory instruments, production equipment, and software applications, using a lifecycle management approach. Conduct periodic reviews of validated systems to ensure ongoing compliance, functionality, and performance. Manage change controls for updates or modifications to validated systems, ensuring appropriate re-validation activities are performed. Troubleshoot and resolve issues related to computerized systems during validation and routine use. Ensure proper documentation and tracking of system changes and maintenance activities. Collaboration and Coordination Foster strong cross-functional coordination with QA, IT, OEM, manufacturing, and other departments to ensure seamless validation and compliance of computerized systems. Manage relationships with vendors to ensure software and hardware systems meet validation and compliance requirements. Provide training and mentorship to team members and end-users on CSV processes and compliance requirements. Act as a subject matter expert (SME) for CSV-related inquiries and provide guidance to stakeholders. Participate in project meetings and provide updates on validation progress and potential risks. Risk Management Perform comprehensive risk assessments to identify critical system elements and prioritize validation activities. Proactively identify and resolve issues related to computerized systems during validation and routine use. Identify opportunities for process improvement in CSV activities and implement solutions to enhance efficiency and effectiveness. Conduct gap assessments for existing systems to identify compliance gaps and develop remediation plans. Maintain a risk register to track identified risks and mitigation strategies. Documentation and Reporting Ensure timely and accurate documentation of all validation activities and maintain comprehensive validation status records. Prepare detailed validation reports and summaries for management review and regulatory submissions. Analyze trends in system performance and validation data to proactively address potential risks and improve system reliability. Maintain a library of validation documentation, including protocols, reports, and SOPs. Generate metrics and key performance indicators (KPIs) to track the effectiveness of CSV activities. General Expectations and Past Experiences: Possess a strong understanding of GxP regulations, including FDA 21 CFR Part 11 and EU Annex 11, and their application to computerized systems. Demonstrate proven experience in Computer System Validation (CSV) within the pharmaceutical industry, specifically related to OSD manufacturing. Exhibit proficiency in validating computerized systems used in OSD manufacturing, including laboratory systems (e.g., HPLC software), ERP systems, and production equipment software. Showcase experience with GAMP 5 guidelines and risk-based validation approaches. Proficient in creating and reviewing validation documentation, including URS, FRS, VMP, and validation protocols (IQ/OQ/PQ). Exhibit strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues related to computerized systems. Demonstrate effective communication and team coordination abilities, with experience collaborating with cross-functional teams.