Urgently hiring for Customer Relationship Executive

0 - 2 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Executive
Location: Begumpet, Hyderabad
Job Type: Full-time (Walk-in Interview Only)
Experience: 0–2 Years
Salary: ₹12,000 – ₹18,000 per month
Joining: Immediate Joiners Preferred

Job Summary:

We are currently hiring Customer Relationship Executives for our Begumpet, Hyderabad location. The role involves handling customer support and sales interactions, ensuring a high level of service and satisfaction. Candidates with strong communication skills and a customer-first attitude are encouraged to apply.

Key Responsibilities:

  • Handle customer inquiries and resolve issues via phone and other communication channels
  • Maintain strong relationships with existing and potential customers
  • Explain product/service details and support sales conversion (for sales role)
  • Maintain accurate records of customer interactions
  • Collaborate with internal teams to ensure seamless service
  • Ensure customer satisfaction and retention

Eligibility Criteria:For Sales Role:

  • Qualification: Undergraduate
  • Experience: Freshers or experienced candidates welcome

For Customer Support Role:

  • Qualification: Graduate
  • Experience: Freshers or experienced candidates welcome

Key Requirements:

  • Fluent in English and Hindi (mandatory)
  • No requirement for South Indian languages
  • Strong communication and interpersonal skills
  • Good problem-solving and customer-handling skills
  • Must be located in Hyderabad or willing to relocate
  • Female candidates: Fixed day shift
  • All candidates: Weekly rotational shifts, 6-day work week, 9-hour shift
  • Immediate joiners preferred

Interview Process:

  • Mode: Walk-in Interview Only

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift
  • Night shift
  • Rotational shift

Application Question(s):

  • Are you comfortable with rotational shift ?

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer support: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Location:

  • Hyderabad District, Telangana (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

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