Urgent Requirement - Operation Manager - Chennai

Chennai Fertility Center And Research Institute

8 - 12 years

4 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

healthcare operations lead operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Chennai Fertility Centre,

Oversee daily hospital operations to ensure efficiency, patient satisfaction, and service quality.
Monitor functioning of OPD, IPD, Emergency, Diagnostics, Pharmacy, and Front Office departments.
Ensure smooth coordination between clinical, nursing, housekeeping, and administrative teams.
Track bed occupancy, discharge process, and patient turnaround time.
Implement process improvements to enhance patient experience and resource utilization.
Assist in preparing duty rosters, shift schedules, and manpower allocation.
Ensure adherence to hospital policies, SOPs, and statutory compliance.
Maintain records related to operations, staff attendance, and departmental reports.
Coordinate with HR, Finance, and Procurement for operational requirements.
Monitor and maintain patient satisfaction levels through feedback collection and analysis.
Handle and resolve patient complaints promptly and effectively.
Support NABH accreditation and quality assurance processes.
Conduct regular audits of service areas to ensure hygiene, safety, and service standards.
Prepare daily, weekly, and monthly operational reports for management review.
Analyze data on patient inflow, revenue, utilization, and efficiency metrics.
Assist in budget planning, cost control, and resource optimization initiatives.

Work Location : Nelson Manickam Road - Aminjikarai

Interested candidates can forward their updated resume to hr.cfcmultispecialityhospitals@gmail.com

Regards,

Antony

Human Resources

9600712771

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