Urgent Job opening For Team Leader - Collection

2 - 7 years

2 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Team Leader Collections (BPO Sector)

Location:

Rbale / Airoli (Navi Mumbai)

Experience:

2 to 7 Years

Qualification:

Graduate / Undergraduate

Key Responsibilities:

Mandatory Skills:

  • Team Handling Experience

    in a

    BPO collections process

  • Strong understanding of

    Bucket 0 to X collections

  • Proficient in

    Dialer Management

    (Predictive/Manual)
  • Solid knowledge of

    KRA/KPI

    metrics
  • Ability to handle

    Attrition & Shrinkage

    challenges
  • Drive collection performance to achieve team targets (KRA/KPI based).
  • Manage daily operations with a focus on productivity, quality, and compliance.
  • Manage dialer operations and ensure efficient call flow and campaign performance.

Interested candidates may apply with an updated resume on Swati.koli@digiti.com and also can call on 8830735476.

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