Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Mega Walk- in drive - Hiring for International Voice Process Customer Support (Night Shift) Looking for immediate joiners with excellent communication skills We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred Candidate Profile: Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment . Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics . Comfortable to work in rotational shift (24*7). Salary Range: 3.00LPA-3.5LPA (based on experience & performance) Shift: 24x7 rotational with 2 rotational offs per week Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs Location Eligibility (Travel Boundaries): Only candidates within 15 km from the Uppal NSL ARENA in the below areas are eligible to apply: ==>Write top of your resume HR. FAIZA referral Address: NSL Arena, Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039(9th floor) Walk-in timing 09.00 AM to 1.30. PM ==> For more details Contact HR FAIZA Mobile No: 9182862492(10.00AM-12PM)
Sutherland
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