Job Description Strong communication skills & active listening. Excellent writing skills. Excellent typing skills. Graduation in any discipline. Good presentation skills. Comfortable with MS office tools. Handle social media platforms. Ability to handle chats & emails. Familiar with CRM systems & practice. Handle customers escalation, provide appropriate solution and follow up to ensure solution. Customer Orientation. Follow communication procedures, process & Guidelines. Take the extra mile to engage customers. Ensure customer satisfaction and provide professional customer support. Communicating & coordinating with collogues as necessary. Maintain a positive, empathetic and professional attitude toward customers. Responding quickly to customers inquiries on chats, emails & calls. Should be Comfortable with rotational shift. Preferred candidate profile Excellent Communication Empathy and Patience finding effective solutions Product/Service Knowledge Adaptability Problem Solving

Company DescriptionUbuy is an online e-commerce portal that delivers unique products to India from around the world. Role Overview:As a PPC Team Lead, you will oversee and execute a wide range of pay-per-click (PPC) campaigns across various digital channels. You will be responsible for managing a team of specialists, optimizing campaign performance, and ensuring client success through data-driven decisions and innovative strategies. The role involves a mix of hands-on campaign management, creative ideation, and leadership, all while maintaining a strong focus on achieving results in the e-commerce niche. Key Responsibilities:· Campaign Management:· o Create, plan, and execute diverse PPC campaigns across multiple digital platforms.o Oversee existing campaigns, ensuring optimal performance through continuous monitoring and adjustments.o Manage and optimize merchant center accounts and product feeds.· Data Analysis & Optimization:· o Analyze trends and campaign data to drive decision-making and identify optimization opportunities.o Produce detailed analysis and performance reports for campaigns.· Creative Development:· o Write engaging ad copy and proofread content for quality and effectiveness.o Make creative suggestions for advert templates and designs to improve engagement.· Team Leadership:· o Lead and mentor the PPC team, ensuring alignment with project goals and timelines.o Provide training and guidance to enhance team members' skills and performance.· Client Collaboration:· o Communicate effectively with clients, providing insights and recommendations tailored to their goals.o Maintain and manage strong client relationships to ensure satisfaction and campaign success.What to Expect in the Role:· A dynamic work environment involving the management of multiple e-commerce campaigns and websites.· The opportunity to analyze data while brainstorming creative strategies to optimize campaign results.· Potential exposure to broader digital marketing disciplines, including SEO, digital strategy, and digital PR.· A balance between technical, analytical, and creative tasks to deliver well-rounded marketing solutions.Skills and Qualifications:· Proven ability to manage large-scale PPC ad accounts effectively.· Experience in handling e-commerce campaigns with a strong track record of success.· Solid understanding of PPC's role within the broader digital marketing ecosystem for e-commerce businesses.· Advanced proficiency in Microsoft Excel and data manipulation.· Strong analytical mindset with the ability to interpret complex data sets.· Creative thinking and problem-solving capabilities.· Exceptional attention to detail and organizational skills.· Excellent written and verbal communication skills.Preferred Experience:· Experience with Google Ads, Bing Ads, Facebook Ads, and other relevant PPC platforms.· Familiarity with analytics tools such as Google Analytics or similar platforms.· Leadership experience in managing a PPC or digital marketing team.

Ubuy Technologies Pvt Ltd We are a product-based Ecommerce Company with our own ecommerce portal ubuy.com offering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business. Ubuy.com is an online E-commerce portal that helps you in getting what you need.  Our Requirements · Strong communication skills & active listening. · Excellent writing skills. · Excellent typing skills. · Graduation in any discipline. · Good presentation skills. · Comfortable with MS office tools. · Handle social media platforms. · Ability to handle chats & emails. · Familiar with CRM systems & practice. · Handle customers escalation, provide appropriate solution and follow up to ensure solution. · Customer Orientation. · Follow communication procedures, process & Guidelines. · Take the extra mile to engage customers. · Ensure customer satisfaction and provide professional customer support. · Communicating & coordinating with collogues as necessary. · Maintain a positive, empathetic and professional attitude toward customers. · Responding quickly to customers inquiries on chats, emails & calls. · Should be Comfortable with rotational shift. Show more Show less

Ubuy Technologies Pvt Ltd We are a product-based Ecommerce Company with our own ecommerce portal ubuy.com offering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business. Ubuy.com is an online E-commerce portal that helps you in getting what you need.  Our Requirements · Strong communication skills & active listening. · Excellent writing skills. · Excellent typing skills. · Graduation in any discipline. · Good presentation skills. · Comfortable with MS office tools. · Handle social media platforms. · Ability to handle chats & emails. · Familiar with CRM systems & practice. · Handle customers escalation, provide appropriate solution and follow up to ensure solution. · Customer Orientation. · Follow communication procedures, process & Guidelines. · Take the extra mile to engage customers. · Ensure customer satisfaction and provide professional customer support. · Communicating & coordinating with collogues as necessary. · Maintain a positive, empathetic and professional attitude toward customers. · Responding quickly to customers inquiries on chats, emails & calls. · Should be Comfortable with rotational shift. Show more Show less

Job Description: PPC Team Lead Role Overview: As a PPC Team Lead , you will oversee and execute a wide range of pay-per-click (PPC) campaigns across various digital channels. You will be responsible for managing a team of specialists, optimizing campaign performance, and ensuring client success through data-driven decisions and innovative strategies. The role involves a mix of hands-on campaign management, creative ideation, and leadership, all while maintaining a strong focus on achieving results in the e-commerce niche. Key Responsibilities: · Campaign Management: · o Create, plan, and execute diverse PPC campaigns across multiple digital platforms. o Oversee existing campaigns, ensuring optimal performance through continuous monitoring and adjustments. o Manage and optimize merchant center accounts and product feeds. · Data Analysis & Optimization: · o Analyze trends and campaign data to drive decision-making and identify optimization opportunities. o Produce detailed analysis and performance reports for campaigns. · Creative Development: · o Write engaging ad copy and proofread content for quality and effectiveness. o Make creative suggestions for advert templates and designs to improve engagement. · Team Leadership: · o Lead and mentor the PPC team, ensuring alignment with project goals and timelines. o Provide training and guidance to enhance team members' skills and performance. · Client Collaboration: · o Communicate effectively with clients, providing insights and recommendations tailored to their goals. o Maintain and manage strong client relationships to ensure satisfaction and campaign success. What to Expect in the Role: · A dynamic work environment involving the management of multiple e-commerce campaigns and websites. · The opportunity to analyze data while brainstorming creative strategies to optimize campaign results. · Potential exposure to broader digital marketing disciplines, including SEO, digital strategy, and digital PR. · A balance between technical, analytical, and creative tasks to deliver well-rounded marketing solutions. Skills and Qualifications: · Proven ability to manage large-scale PPC ad accounts effectively. · Experience in handling e-commerce campaigns with a strong track record of success. · Solid understanding of PPC's role within the broader digital marketing ecosystem for e-commerce businesses. · Advanced proficiency in Microsoft Excel and data manipulation. · Strong analytical mindset with the ability to interpret complex data sets. · Creative thinking and problem-solving capabilities. · Exceptional attention to detail and organizational skills. · Excellent written and verbal communication skills. Preferred Experience: · Experience with Google Ads, Bing Ads, Facebook Ads, and other relevant PPC platforms. · Familiarity with analytics tools such as Google Analytics or similar platforms. · Leadership experience in managing a PPC or digital marketing team. Show more Show less