Job
Description
Responsible for the operational management, support, and optimization of TSM environments, including backup and restore processes, policy development, disaster recovery planning, and security compliance This role also involves troubleshooting issues, providing technical support, and collaborating with cross-functional teams. Key Responsibilities: Manage TSM Environment: Configure, monitor, and troubleshoot TSM servers, clients, and storage resources. Backup and Restore: Perform regular backups, restore data, and ensure data integrity and availability. Policy Development: Define and implement backup policies, schedules, and retention rules. Disaster Recovery: Participate in disaster recovery planning, testing, and execution. Troubleshooting and Support: Diagnose and resolve backup and restore failures, errors, and performance issues. Performance Optimization: Identify and implement strategies to optimize backup performance and efficiency. Security and Compliance: Ensure backups are secure, compliant with data protection regulations, and follow best practices. Documentation: Maintain detailed documentation of configurations, SOPs, and DR protocols. Collaboration: Collaborate with other IT teams, vendors, and stakeholders. Scripting and Automation: Utilize scripting and automation tools (e.g., PowerShell, Bash) to streamline backup processes. Reporting and Monitoring: Produce regular reports on backup status, capacity, and performance. On-call Support: Provide 24/7 support as needed, including on-call rotations. Root Cause Analysis: Perform root cause analysis for backup issues and implement preventative measures. Business Impact Analysis: Evaluate the potential impact of backups and restore operations on business operations. Risk Assessments: Assess and mitigate risks associated with data loss or corruption.
