Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Udemy
>
Trust & Safety Associate, Anti-Fraud

Trust & Safety Associate, Anti-Fraud

Udemy

2 - 7 years

4 - 9 Lacs

mumbai

Posted:2 days ago| Platform:

Apply

Skills Required

san data analysis automation risk modeling data privacy risk management continuous improvement operations fraud detection sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

About your skills

Fraud Prevention: You proactively identify patterns of abuse and implement effective mitigation strategies to reduce fraud risk while preserving user experience.
Risk Management: You approach ambiguity with a structured mindset, using data and judgment to evaluate and prioritize risks, and drive timely, practical solutions.
Data Analysis: You re comfortable navigating large datasets to identify anomalies, extract trends, and support your recommendations with clear, data-backed insights.
Case Management: You re highly organized, can manage a high volume of tasks or investigations, and communicate outcomes clearly and effectively across teams

About this role

As a Trust & Safety Associate focused on Anti-Fraud, you ll be on the front lines of protecting Udemy s global learning community. You will investigate suspicious activity, help design scalable fraud mitigation workflows, and work cross-functionally to maintain platform integrity. This is a high-impact role that blends analytical thinking, operational execution, and continuous improvement.

What you ll be doing

Review and investigate user activity flagged by fraud detection systems to identify and resolve fraudulent behaviors.
Handle end-to-end case management, documenting evidence, actions taken, and resolutions with clarity and consistency.
Collaborate with product, engineering, and data science teams to improve tooling, detection systems, and automation workflows.
Proactively identify fraud patterns and suggest policy or process changes to address emerging risks.
Monitor platform abuse trends and escalate new or evolving threats to the appropriate stakeholders.
Participate in the design and testing of rules or models to improve fraud detection accuracy and reduce false positives.
Support internal training and knowledge-sharing initiatives by contributing to playbooks, documentation, and best practices.
Assist in crisis or incident response efforts related to platform security or abuse.

What you ll have

2+ years of experience in Trust & Safety, fraud investigations, compliance, risk analysis, or a related field.
Strong analytical skills with experience using tools like Excel, SQL, Looker, or equivalent to analyze trends and make data-driven decisions.
Familiarity with fraud prevention systems, rule-based detection tools, and/or risk modeling is a plus.
Excellent judgment and attention to detail when assessing risk and determining appropriate action.
Strong written and verbal communication skills, with the ability to summarize findings for cross-functional partners.
Proven ability to manage multiple cases or projects with competing priorities.
A collaborative mindset and comfort working with teams across product, policy, operations, and engineering.
Experience in fast-paced, high-growth environments and a passion for protecting online communities.

More Jobs at Udemy

CRM Marketing Manager

Chennai, Tamil Nadu, India

8.0 - 8.0 yrs

Salary: Not disclosed

Order Management Associate

India

Experience: Not specified

Salary: Not disclosed

Customer Success Manager

Mumbai Metropolitan Region

7.0 - 7.0 yrs

Salary: Not disclosed

Customer Success Manager

Mumbai

7.0 - 12.0 yrs

INR 30 - 37 Lacs

Order Management Associate

India

1.0 - 2.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Udemy

E-Learning / Online Education

San Francisco

Login to

Please Verify Your Phone or Email

Confirm Action

Trust & Safety Associate, Anti-Fraud