TRMC TPRM Operations Manager

Position Responsibilities

Percent of Time: 100%

• This role will be part of the TPRM Governance and Leadership Team
• Participate in the uptake of the TPRM program across the organization
• Support the establishment of training and communication strategy for IT and business stakeholders
• Participate in TPRM governance activities
• Operationalize the TPRM Framework (services and delivery aspect)
• Prepare and maintain TPRM reporting metrics and scorecard
• Stay informed of emerging GDPR & Privacy policies, procedures, threats, vulnerabilities, and industry best practices
• Supervise 1 TPRM Operations Analyst at the ZICC site

Organizational Relationships

• This position will primarily interact with Zoetis Tech & Digital, business stakeholders, and third-party suppliers

Resources Managed

Supervision

• Will manage 1 TPRM Operations Analyst at the ZICC site

Education and Experience

Education

• Bachelor's degree in Computer Science, Business Administration, or related field
• Formal training and/or experience in Third-Party Risk Management, Data Privacy, and computer system validation space highly desired
• Relevant certification such as CISA, CRISC, or CIPT/CIPM is preferred

Experience

• 6+ years of experience in Regulatory (GxP & CSV) Compliance, including IT Risk Management
• 6+ years of experience in Information Technology
• 3+ years of experience in the pharmaceutical or biotech industries supporting IT initiatives is a plus
• Expertise in principles, theories, and concepts of regulatory compliance, and of pharmaceutical regulations; including industry knowledge of implementing controls within processes and tools
• Demonstrated skills for independently guiding quality and compliance activities during system development and implementation
• Demonstrated ability to communicate and negotiate with individuals and groups at multiple levels across the organization
• Ability to work independently, manage multiple priorities, and work in an unstructured environment
• Excellent customer relationship management skills

Technical Skills Requirements

• Highly developed communication and interpersonal skills with the ability to influence through personal credibility, integrity, and professionalism
• Advanced analytics and machine learning skills
• Strong proficiency in project management
• Excellent written and oral communication skills
• Relentless dedication to customer satisfaction/excellence
• Strategic and analytical thinking
• Ability to multitask and work in a fast-paced environment
• Ability to foster collaborative decision-making
• Capable of working both independently and as a team member
• Fluency in English (written and spoken) is mandatory

Physical Position Requirements

• Travel Requirements

  : 5%

• Work Hours

  : Ability to overlap up to 4 hours with US Eastern Standard Time

• Employment Type

  : Full-time