Job
Description
Job description A Travel Sales Executive in Flight Ticketing, especially in the context of India to the USA travel, typically has responsibilities that revolve around selling flight tickets and providing travel solutions to customers for their journeys between India and the USA. Here's a more detailed job description: Flight Ticket Sales : The primary responsibility is to sell flight tickets to customers who are traveling from India to the USA or vice versa. This involves understanding customer requirements, suggesting appropriate flight options, and securing bookings. Customer Service : Provide excellent customer service by addressing inquiries, resolving issues related to bookings, cancellations, refunds, or changes in travel plans. This may involve communicating with customers through various channels like phone, email, or in-person interactions. Product Knowledge : Maintain up-to-date knowledge about flight schedules, routes, fares, and airline policies related to travel between India and the USA. This includes being aware of any special offers, promotions, or discounts available to customers. Booking Management : Handle booking processes efficiently, including issuing tickets, managing reservations, and ensuring accuracy in all transactions. This involves using computerized reservation systems and other software tools effectively. Sales Targets : Meet or exceed sales targets set by the company. This may involve proactively reaching out to potential customers, generating leads, and converting inquiries into bookings. Documentation and Compliance : Ensure that all necessary documentation, including visas and passports, is in order for customers traveling between India and the USA. Adhere to all legal and regulatory requirements related to international travel. Team Collaboration : Collaborate with other team members, such as travel agents, tour operators, or customer service representatives, to provide comprehensive travel solutions to customers. This may involve coordinating bookings, sharing information, and supporting each other to enhance the overall customer experience. Continuous Learning : Stay updated with industry trends, changes in airline regulations, and developments in the travel sector. This includes participating in training programs, workshops, or seminars to enhance skills and knowledge related to travel sales and customer service. Experience Required: ( Minimum 6 months to 2 years) In Generating Leads, GDS( Global Distribution System), Amadeus, Galileo and sabre Overall, a Travel Sales Executive in Flight Ticketing plays a crucial role in facilitating smooth and hassle-free travel experiences for customers traveling between India and the USA, while also driving sales and ensuring customer satisfaction. Kindly share your CV at hr@aviantravels.com Job Type: Full-time Location : Mohali Job Type: Full-time Pay: ₹10,432.51 - ₹25,199.63 per month Benefits: Food provided Paid sick time Schedule: Monday to Friday Night shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person
