Roles and ResponsibilitiesManage visa operations from start to finish, ensuring timely processing and submission of applications.Provide expert advice on corporate immigration services, including work permits, employment pass applications, and other related matters.Handle client queries via phone calls, emails, or in-person meetings with empathy and professionalism.Maintain accurate records of all interactions with clients using our CRM system.Collaborate with internal teams to resolve issues and improve overall service delivery.Desired Candidate Profile2-4 years of experience in visa counseling, filing, processing, or a related field.Strong knowledge of various types of visas (e.g., tourist visas, business visas) and their requirements.Excellent communication skills for effective interaction with clients over the phone or in person.Ability to work independently as well as part of a team environment.Interested candidates can share their resume on juilee.sawant@thomascook.in or can contact on 8879875362

Thomas Cook (India) Group is hiring for Travel Sales Executive at Lower Parel, Mumbai Responsibilities - Provide exceptional customer service to clients by understanding their travel preferences and needs.Develop and recommend customized travel packages and itineraries.Achieve and exceed sales targets and KPIs.Maintain updated knowledge of travel destinations, trends, and regulations.Coordinate with travel service providers and manage bookings.Qualifications - Proven experience in salesExcellent communication and interpersonal skills.Minimum HSC cleared.Interested candidates can apply for the job. For more info, visit - www.thomascook.in Regards,HR Department

Roles and ResponsibilitiesProvide excellent communication skills to resolve customer queries and concerns.Handle customer inquiries via phone calls, emails, and chats to sell travel packages.Process bookings for domestic and international tour packages, holiday packages, outbound tours, and hotel reservations.Desired Candidate Profile1-5 years of experience in travel sales or related field.Strong knowledge of domestic & international destinations, airlines, hotels, visa requirements etc.Excellent communication skills with ability to handle multiple conversations simultaneously.Proficiency in processing bookings using computer systems (GDS) like Amadeus/Sabre preferred. Interested candidate can apply on Juilee.sawant@thomascook.in or can contact on 8879875362

Role & responsibilities -The candidate will be responsible for booking flight tickets for customers. He will be responsible for persuading the customer to book tickets through TCIL. He has to have good communication skillsHe will be responsible for handling any escalationsPreferred candidate profile -Candidate has to know Amadeus, Galileo, IATAComes with 1-2 years of experience in flight ticketingPossess good to very good communication skills Perks and benefits -CTC Provided: Up to 4LPAWork timings: 10am to 7pm & 11am to 8pm Working days: Monday to Saturday (Sunday Weekly Off) Location: Lower Parel (E)

JD for Travel Sales Responsible to achieve daily / weekly / monthly targets as specified by the Branch ManagerAdhere to Enquiry Management & Booking Process as specified in the SOP ManualResponsible for handling enquiries through Walk in, Telephonic, Email, City distribution channelsResponsible for coordinating with service team for the post-sale processGood knowledge of Outbound destinations Responsible for creating customized itineraries/travel packages for customers

JD for Travel Sales Responsible to achieve daily / weekly / monthly targets as specified by the Branch ManagerAdhere to Enquiry Management & Booking Process as specified in the SOP ManualResponsible for handling enquiries through Walk in, Telephonic, Email, City distribution channelsResponsible for coordinating with service team for the post-sale processGood knowledge of Outbound destinations Responsible for creating customized itineraries/travel packages for customers

Job Role :1. Responsible to acquire new business by driving the assigned line of business & achieve the set sales targets2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis3. Responsible for margin management4. Explore new markets to penetrate & achieve the benchmarked conversion ratio5. Responsible for smooth on-boarding of customers and conduct seamless operations6. Responsible for high accuracy and setting excellent customer service standards7. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport8. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis9. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance /non adherence to the set process and guidelines10. Maintain effective co-ordination between the customer and the branch service delivery team11. Responsible to report the actual daily position to dealing room12. Be a team player and ensure a cohesive working13. Relationship management with the customers for a long term mutually beneficial business association14. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines15. Analyzing the CRM data and refining / sharpening the approach of the team16. Giving inputs to the Digital Marketing team about customer trends and preferencesRequirement:Minimum HSC passed 0 to 5 years of experience (in handling customer face to face)Excellent communication skils

Role & responsibilities -1. Responsible for acquiring new business by driving the assigned line of business & achieve the set sales targets.2. Achieve the assigned revenue targets on a monthly/quarterly/annual basis3. Responsible for margin management.4. Explore new markets to penetrate & achieve the benchmarked conversion ratio.5. Responsible for smooth onboarding of customers and conducting seamless operations6. Responsible for high accuracy and setting excellent customer service standards.7. Responsible for adhering to the set SOPs, policies, and procedures at the branch & airport8. Ensuring all transactions are error-free, accurately reported, and reconciled daily.9. Responsible to bring up to the notice of supervisor/reporting manager any non-compliance /non adherence to the set process and guidelines.10. Maintain effective coordination between the customer and the branch service delivery team11. Responsible to report the actual daily position to dealing room.12. Be a team player and ensure a cohesive working.13. Relationship management with the customers for a long-term mutually beneficial business association.14. Ensure adherence with statutory requirements comprising RBI, FEMA, and AML guidelines15. Analyzing the CRM data and refining/sharpening the approach of the team16. Giving inputs to the Digital Marketing team about customer trends and preferencesPreferred candidate profile - Minimum HSC passed Excellent communication skills 0-5 years of experience

Responsibilities-Identify and prospect potential clients who have foreign exchange requirements.Generate leads through various channels including cold calling, networking, referrals, and digital marketing. Provide excellent customer service and ensure client satisfaction.Resolve client issues and complaints in a timely and professional manner, escalating complex issues as needed.Maintain accurate records of client interactions and transactions.Qualifications and Experience:Minimum 12th pass out1 year of experience in sales and/or customer relationship managementExcellent communication skills

JD for Travel Sales Responsible to achieve daily / weekly / monthly targets as specified by the Branch ManagerAdhere to Enquiry Management & Booking Process as specified in the SOP ManualResponsible for handling enquiries through Walk in, Telephonic, Email, City distribution channelsResponsible for coordinating with service team for the post-sale processGood knowledge of Outbound destinations Responsible for creating customized itineraries/travel packages for customersInterested candidates can share their resume on Juilee.sawant@thomascook.in or can share it on 8879875362 (Whatsapp Only Please)

Roles and Responsibilities - 1. Responsible to acquire new business by driving the assigned line of business & achievethe set sales targets 2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis 3. Responsible for margin management 4. Explore new markets to penetrate & achieve the benchmarked conversion ratio 5. Responsible for smooth on-boarding of customers and conduct seamless operations 6. Responsible for high accuracy and setting excellent customer service standards 7. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport 8. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis 9. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance /nonadherence to the set process and guidelines 10. Maintain effective co-ordination between the customer and the branch service delivery team 11. Responsible to report the actual daily position to dealing room 12. Be a team player and ensure a cohesive working 13. Relationship management with the customers for a long term mutually beneficial business association 14. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines 15. Analyzing the CRM data and refining / sharpening the approach of the team 16. Giving inputs to the Digital Marketing team about customer trends and preferences Candidate profile - 1. Good communication skills both written and verbally. 2. Experience in handling customer / Smart freshers are also considered. 3. Minimum HSC passed out. Regards, HR Team Thomas Cook (India) Limited.