SOTC Travel is a leading travel and tourism company offering a wide range of travel services including holiday packages, hotel bookings, and customized travel solutions for both domestic and international journeys.
Ahmedabad, Mumbai (All Areas)
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: 1. Own and drive sales across B2C, B2B, and Corporate channels 2. Identify and develop new business opportunities 3. Represent Thomas Cook at industry events 4. Work with regional teams to maximize growth and share insights Preferred candidate profile: 1. Proven Channel Sales experience in a similar role 2. Strong communication and relationship-building skills 3. Passion for driving business growth and innovation
Thane, Mumbai (All Areas)
INR 4.0 - 7.5 Lacs P.A.
Work from Office
Full Time
Assistant Manager_L&D Trainer Key Responsibilities: Manage the full lifecycle of learning programs from need analysis, content development, scheduling, delivery, feedback, and post-training evaluation Collaborate with business leaders and functional heads to design and deploy customized training interventions Facilitate customised soft skills and pure behavioural subjects Create pure behavioural content (both e-learning & instructor led) Manage training data on LMS Travel on a monthly basis to conduct soft skill and behaviour training in different locations across India Handle end-to-end training logistics including venue booking, materials, participant communication, attendance, and feedback collection Raise invoices on Expense Management systems and ensure payments on time to all vendors for all the conducted training Collaborate with external vendors for training expertise Stay ahead of L&D trends, technologies, and practices; bring innovative solutions to enhance learning culture and digital enablement Qualifications & Skills: Bachelors degree in Human Resources, Psychology, Business Administration, or related field. A Masters degree or certifications in L&D (e.g., CPTD, Instructional Design, etc.) is a plus 35 years of experience in Learning and Development Strong facilitation and presentation skills Good understanding of instructional design, adult learning principles, and training evaluation methods Experience working with Learning Management Systems (LMS) and e-learning tools Excellent communication, interpersonal, and organizational skills Basic to Intermediary proficiency in MS Office especially Excel & PowerPoint; familiarity with tools, Canva, or video editing software is an advantage Interested candidates can share their resumes at shrutika.sawant@rhomascook.in
Thane, Navi Mumbai
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Responsible to achieve daily / weekly / monthly targets as specified by the BM 2. Maintain & follow grooming standards as specified in the SOP Manual 3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual 4. Responsible to handle enquiries through Walk in, Telephonic, Email, City PSA & Travel Agents 5. Ensure that customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs 7. To maintain query turnaround time as per SOP 8. Initiate telesales calls for follow ups & closure of sales bookings 9. Responsible to coordinate with service team for post-sale process 10. Maintain Daily Sales Report 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction 13. Adhere to company policy and systems 14. Ensure zero monetary losses by cancellation of liabilities and timely collections
Mumbai
INR 2.75 - 3.5 Lacs P.A.
Work from Office
Full Time
Company: SOTC Travels (Thomas Cook (India) Limited Group) Job Type: Full-time Location: Lower Parel E Experience: Minimum 6 months onwards Responsibilities: Initiate outbound calls to potential customers and follow up on leads generated through various channels. Handle inbound calls from prospective customers interested in our tour packages. Present and explain the features and benefits of our tour packages in a clear and persuasive manner. Customize tour packages to meet individual customer needs and preferences. Build and maintain positive relationships with customers to ensure repeat business and referrals. Follow up with customers post-sales to ensure satisfaction and address any concerns. Achieve and exceed assigned sales targets and KPIs. Requirements: Proven experience in sales, preferably in the travel or tourism industry, with a focus on tele-sales. Excellent communication skills, both verbal and written, with a clear and professional telephone manner. Strong persuasive and negotiation skills with the ability to close sales effectively. Customer-centric approach with a passion for providing exceptional service. Target-oriented and self-motivated with a strong desire to achieve results. Benefits: Competitive salary and benefits Opportunity to earn incentives based on performance. Comprehensive training and ongoing support. Positive and supportive work environment. Opportunities for career growth within the company. Time - Window hours from 8 am to 10 pm with one rotational week off To Apply: Interested candidates are invited to submit their updated resume at Careers@thomascook.in
Mumbai
INR 2.75 - 4.0 Lacs P.A.
Work from Office
Full Time
Company: Thomas Cook (India) Limited Group Job Type: Full-time Location: Lower Parel E Experience: Minimum 6 months onwards Responsibilities: Initiate outbound calls to potential customers and follow up on leads generated through various channels. Handle inbound calls from prospective customers interested in our tour packages. Present and explain the features and benefits of our tour packages in a clear and persuasive manner. Customize tour packages to meet individual customer needs and preferences. Build and maintain positive relationships with customers to ensure repeat business and referrals. Follow up with customers post-sales to ensure satisfaction and address any concerns. Achieve and exceed assigned sales targets and KPIs. Requirements: Proven experience in sales, preferably in the travel or tourism industry, with a focus on tele-sales. Excellent communication skills, both verbal and written, with a clear and professional telephone manner. Strong persuasive and negotiation skills with the ability to close sales effectively. Customer-centric approach with a passion for providing exceptional service. Target-oriented and self-motivated with a strong desire to achieve results. Benefits: Competitive salary and benefits Opportunity to earn incentives based on performance. Comprehensive training and ongoing support. Positive and supportive work environment. Opportunities for career growth within the company. Time - Window hours from 8 am to 10 pm with one rotational week off
Ahmedabad
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Role Overview: This role will span across the VAS function at TCIL. This role is responsible to achieve operational targets for the VAS business unit, by defining and implementing service strategies to offer best in class service to our Stakeholders. This management cadre role will be responsible to co-ordinate with stakeholders to optimize the cost on behalf of the Company. Purpose of the role: 1.To Manage Sales for Travel Insurance, Gift card , Passport cover and E-Business portal for an entire region 2.Business development & Strategy 3.Manage sales via B2C/ B2B & Corporate channels across any given region 4. Responsible for managing the team, generating and closer of leads from all branches and GCP in this region 5. Manage a team of Manager, Asst. Manager, CRE and Responsible for top line and bottom line 6. Explore ways to boost existing products, services & revenue for vertical 7. Coach & share best practice knowledge with team, driving adoption of new initiatives 8. Representing company in trade shows, conferences & sales meetings 9. Closely work with directors, fulfillment, tech, admin, accounts & other functional teams to deliver company objectives
Pune
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Responsible for - Actively contact potential customers, understand their travel needs and preferences, and present tailored tour and travel packages. Build rapport with customers, address their inquiries, and provide excellent customer service to ensure a positive experience. Achieve and exceed individual and team sales targets by effectively promoting and selling tour and travel packages. Follow up with potential customers to address any outstanding questions or concerns and convert them into sales Preferred candidate profile Minimum 3 Years of work experience in travel sales should be good in English communication Interested candidate can reach out to me on shrutika,sawant@thomascook.in
Ahmedabad
INR 2.75 - 4.25 Lacs P.A.
Work from Office
Full Time
Purpose of the role: 1.To Manage Sales for Travel Insurance, Gift card , Passport cover and E-Business portal for an entire region 2. Business development & Strategy 3.Manage sales via B2C/ B2B & Corporate channels across any given region 4. Responsible for managing the team, generating and closer of leads from all branches and GCP in this region 5. Manage a team of Manager, Asst. Manager, CRE and Responsible for top line and bottom line 6. Explore ways to boost existing products, services & revenue for vertical 7. Coach & share best practice knowledge with team, driving adoption of new initiatives 8. Representing company in trade shows, conferences & sales meetings 9. Closely work with directors, fulfillment, tech, admin, accounts & other functional teams to deliver company objectives Interested applicants can apply at - Careers@thomascook.in Subject line - Application for VAS_Ahmedabad Regards, HR Team, Thomas Cook (India) Limited.
Gurugram
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Please find the JD. Job Details 1. General Tasks Assist in ensuring that the products and services meet the established standards of quality including reliability, usability and performance. . Specific responsibility / day to day activities Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results - Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. 2. Job Specifications The candidate must be a graduate with minimum 10 to 12 years of a relevant experience. Good understanding of Audult learning tools and techniques Ability to communicate articulately, clearly & concisely, verbal as well as written. Ability to operate independently and collaboratively as a team.
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