Travel Operations

As a Travel Operations professional at Travelia Tours, you will play a crucial role in creating unforgettable travel experiences for our clients. Based in Mumbai, this full-time on-site position will require you to handle various aspects of travel operations with a keen focus on customer service and attention to detail. Your responsibilities will include managing travel arrangements, communicating effectively with clients and vendors, and ensuring exceptional service delivery throughout the travel process. From crafting customized itineraries to coordinating travel packages, you will be instrumental in making our clients" dream vacations a reality. To excel in this role, you should have prior experience in Leisure Travel and be familiar with industry-specific software and tools. Your ability to handle client enquiries, manage expectations, and prepare detailed costings and proposals will be essential in meeting client requirements and ensuring a seamless travel experience. Effective communication and coordination skills are key as you will be liaising with clients from the initial enquiry stage to post-trip follow-ups. Building strong relationships with travel partners, vendors, and clients will be vital in delivering exceptional service and maintaining client satisfaction. Additionally, your knowledge of global travel destinations, trends, and logistics will be valuable in creating authentic and personalized travel experiences. You should be adept at managing stress, prioritizing tasks, and meeting deadlines to guarantee optimal client satisfaction. As part of your role, you will also be responsible for preparing monthly performance reports, tracking client feedback, bookings, and financial outcomes to continuously enhance our operational efficiency and service quality. Your dedication to excellence and passion for travel will contribute to Travelia Tours" commitment to delivering unforgettable travel experiences beyond the ordinary.,